Volte

[BrianThompson]

I have a moto g power 2021 and have used it in the USA while on freedom mobile. Will it work in the USA on my public mobile Canada USA Mexico plan I have. It's not on there list. Works on LTE here in Canada. Thanks for any help/ direction etc

[DennyCrane · Accepted solution]

A good way to test it while at home is to disable WiFi and to try to make a call while on LTE. If the phone stays on LTE after the call connects, you have VoLTE and it will work in the US without issue.

If however it falls back to 3G when the phone calls connects, you don't.

[slusagm]

@BrianThompson 

your Moto G Power 2021 will not work as you need at least the 2022 version.  Although it is only 1 year difference, if it is not the model showing on the whitelist or if not the newer version, it won't work

[Chalupa_Batman]

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@BrianThompson wrote:

I have a moto g power 2021 and have used it in the USA while on freedom mobile. Will it work in the USA on my public mobile Canada USA Mexico plan I have. It's not on there list. Works on LTE here in Canada. Thanks for any help/ direction etc

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Hello @BrianThompson 

To confirm if your phone will work with Public Mobile, please see this link. These are currently and mildly out of date lists of what can work. And as you've seen on the link below, the 2021 is not on their list.

https://www.publicmobile.ca/en/get-help/articles/volte

Motorola Moto g power (2022) (S3RQ32.20-42-10 & above)

We're all customers like you so, can't say for sure if it will or will not work. Only real option is trial and error. Might want to consider bringing a second phone that is approved to be on the safe side.