3 weeks ago
hi @23456
you sure they are not just pending charges?
if all 3 are real charges, ask PM to reverse the extra charges. Since you have not joined yet, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
That is quite odd.
If you able to sign into your Account, use the chatbot to create a ticket and ask agent to refund the other 2.
https://urlshortner.tiia.ai/xYpc_I
