Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
My present mobile service is the hosiptal that I work and I know the service is Rogers. My hosiptal bill account number for the mobile plan start with a "S" and I cannot put it into public mobile website transfer form, there is a Roger's PO number i...
My number ported over but friends are not able to reach me. My sms is non functional and I cannot receive sms from my banks either. Need public mobile to fix my number portal issue.
Hi,I want to close my account and end services with PublicMobile. I have tried everything but it seems there’s a bug with my log in. I’m unable to reach « My account ». Hence, I’m unable to stop the payments. Please help me. I’m very frustrated right...
I recently purcahsed a 3 gig data for my parents account, because they're going to alaska and now I find out it didnt go through, whats the next steps for this, I have accesss to all their accounts, they're in their mid 70's just trying to enjpy a cr...
Hello, I recently switched to a new provider, but it so happens that my SIM card arrived on the same day of the end of my billing period with PM.My account is currently on hold and I am unable to port my phone number as a result. Is it possible to ha...
Hi There,Does Xiaomi 14 pro mainland version work on public network? there is nowhere to set up the SIM network options to 5g/4g. Fido only can set it to 3g now. Thanks,Newbee
What is going on? How can anyone get help when posts are removed?I just need help from a service rep about an addon i paid for for usa roaming. I cant find my post.
Hello, I purchased a SIM card and a plan last month. After some effort in transferring my number, my SIM was activated and I have been using my new plan without any problems this past month. However, when I log into my PM account online to check my u...
Hi. I just placed an order for a physical SIM and the $35 plan. Can you please cancel the order? I'd like to re-submit the order but use a esim this time. Thank you.Edit by Dunkman: removed personal information
I try to log in to my account but1. for got account log in email address, which I deleted because it got hacked2. for got log in password3. the auto payment credit card changed due to fraud 4 my phone line stoppedHow can I recove
I just switched to PublicMobile, Canada-US-Mexico. Some of my calls and texts will not go through. At first I thought it was just US ones but it's not -- some US are going through and some local ones are not. This applies to both texts and calls. I a...
My previous subscription expired a few months ago. Now I want to re-subscribe and select a different plan, it won't let me. Can you help me delete my previous plan ($29)? I want the $25 plan (5GB 4G)
