Hello @hobbie
The system locks you out after 3 unsuccessful tries for 1 hour. Please try again in a bit, also clear your cache and restart your browser. If you're still having issues, clear them again, restart again and try in incognito mode.
If you have forgotten your password, you can click on "Forgot Password" at the bottom of the sign in page. Of course, after your 1 hour time out.
If you're still having issues, submit a ticket.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
