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activation

wak_wak
Great Neighbour / Super Voisin

this company  is sucks. note  you can't  activate  your sim  with out  a credit card

3 REPLIES 3

hTideGnow
Mayor / Maire

HI @wak_wak 

sorry activating by voucher is not longer allowed.  But Visa Debit or MC debit will work too.  and Prepaid credit card which you can easily get from stores

hairbag1
Mayor / Maire

@wak_wak 

you can buy a re-loadable Visa pr MC debit card at Walmart or other retail outlets...then use it to activate your new account. You can delete it once you're successfully activated or use it for on-going renewals.

HALIMACS
Mayor / Maire

That is correct. You do need a credit card to activate here @wak_wak . 🙁

However, once that has been done, you can pay by debit Visa or debit MasterCard or purchase Public Mobile payment vouchers and apply the vouchers to the account. 🙂

Public Mobile can remove the credit card registered on file after the activation is completed.  Simply ask them this way:

To contact a Customer Support Agent, there are 2 methods:

 

  1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 
  2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

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