Get Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! time needed for community rewards

hi i'm just starting and asking myself how much involvement is needed in average to obtain the smallest reward for community reward.

bobster69 by Great Neighbour / Super Voisin
  • 585 Views
  • 7 replies
  • 0 Bravos

Resolved! Can't make a local call or access my voice mail box

Hello public mobile users, I hope you can help:It started a week ago - when I try to make a local call, I get a message that I don't have a long distance call plan and I need to update my plan... It's a local call and not a long distance. Same messag...

Natali by Good Citizen / Bon Citoyen
  • 736 Views
  • 15 replies
  • 0 Bravos

Resolved! UNLIMITED TEXT/PIC MESSAGING

I'm hoping someone can help me with this.When I purchased the $15 plan in the fall it didn't include picture messaging, just unlimited text. Can I change my plan to the $15 one that includes this now? When I click on change plan I don't see any optio...

The-Mailman by Good Citizen / Bon Citoyen
  • 673 Views
  • 20 replies
  • 0 Bravos

Resolved! Promo Code for Changing Plan from $15 per month to $50 per month

Hello there, I am changing my plan from $15 per month to $50 per month because I need internet. When I try to do that, there is a section for Promo CodeI wanted to see if someone can provide me a promo code if applicable for this case?

deeksha25 by Great Neighbour / Super Voisin
  • 766 Views
  • 6 replies
  • 0 Bravos

Resolved! Can't call out

Bought a phone for my mom, sign up for Public Mobile 9 days ago. Worked well until this morning. Every time calling from her phone ended up with a message saying she doesn't have long distance in her plan, and it is a local call.

etmomphone by Good Citizen / Bon Citoyen
  • 629 Views
  • 12 replies
  • 0 Bravos

Locked sim

I locked myself out of my SIM card, used all my attempts so I bought a new sim I need to know how to put my old number on my new sim and activate it with the plan and minutes I already paid for??? Someone please help!!!!

tylor2 by Great Neighbour / Super Voisin
  • 415 Views
  • 6 replies
  • 0 Bravos

Resolved! Data Overages

Do you get a notification for data being almost over, to prevent overages?From 611 perhaps?

Heer by Good Citizen / Bon Citoyen
  • 857 Views
  • 4 replies
  • 0 Bravos

Resolved! max west cell phones

when I check compatibility it say yes to 3 G but no to 4G besides speed will it still work on system

thomasjmc by Great Neighbour / Super Voisin
  • 842 Views
  • 17 replies
  • 0 Bravos

RE: Account - xxxxxxx

I am locked out of my account. I have sent the moderators a message regarding this issue. Please address it as soon as possible. edit by mimmo removed personal info

sthareja24 by Great Neighbour / Super Voisin
  • 333 Views
  • 5 replies
  • 0 Bravos

Resolved! I need to change email and password

Hi my email is no longer in service i want to change my email and password please help me. edited by computergeek541: removed e-mail address

loulou2 by Great Neighbour / Super Voisin
  • 604 Views
  • 5 replies
  • 0 Bravos

not working

I just noticed today that I've missed several incoming calls in the last few days. My line is not working.Does PUBLIC MOBILE have a problem these days?

Allen_2020 by Good Citizen / Bon Citoyen
  • 592 Views
  • 21 replies
  • 0 Bravos

Resolved! I don't have data :(( AGAIN

this is completely unacceptable.i'd finally gone through the nightmare last month, and now here we go again.same problem. i don't have the data even though i received the message from Public Mobile, saying my plan is successfully renewed 18 mins ago....

Outgoing texts not working

Hey! I changed my plan from 25$ to the 15$ plan ! It says my plan is active but I can’t send texts or use calling? Anyone else have this issue ?

Kv1989 by Great Neighbour / Super Voisin
  • 441 Views
  • 3 replies
  • 0 Bravos

Resolved! Data usage warning text

This is the second time I have received a text saying I have used 95% of my data. The first time I got the text about a month ago it said 75%. I checked my usage on the portal and both times it has been less than 50%. Is anyone else having these mess...

Cdnfenix by Great Neighbour / Super Voisin
  • 640 Views
  • 5 replies
  • 0 Bravos

Resolved! How my autopay rewards are deducted from the bill?

Hello, My PM plan is $40, and I have set up autopay($2 rewards/month) and my estimate bill is $38/month. However autopay system charge me $40 without tax every month. I wonder how they deduct my rewards? My understanding is they charge me $38 every m...

lavelalala by Good Citizen / Bon Citoyen
  • 926 Views
  • 7 replies
  • 1 Bravos

Resolved! Entered the wrong number to port in

I just activated my new SIM card and wanted to port my old number over. I entered my old account info and SN correctly but i made a typo for the number i wanted to be ported over. So my SIM says its activated but with a completely wrong number not fr...

cjscholt by Great Neighbour / Super Voisin
  • 1072 Views
  • 7 replies
  • 1 Bravos

Resolved! Bonus 1GB data reset?

I joined Public in Dec 2019 and the plan at the time offered a bonus 1gb. I am wondering if this 1gb resets each month or if it's a one-time 1gb? Reason is because I got a text that I'm at 95% of my limit when my cycle was just renewed. I also saw ot...

Ryip88 by Great Neighbour / Super Voisin
  • 696 Views
  • 13 replies
  • 0 Bravos

Resolved! SIm Activation

I was helping a friend register their new sim but we ran into problems. After completing step 1 Account Setup under Activating Sim we clicked the continue button. The screen showed active for a long time before we received a message saying not to pan...

Rossville by Good Citizen / Bon Citoyen
  • 703 Views
  • 13 replies
  • 0 Bravos

Suspended due to insufficient funds, will not accept payment

My account has been suspended due to insufficient funds, even though I am on autopay and received my autopay notification. When prompted to pay, it doesn’t give me an amount I need to pay and when I select amount due, it tells me my account already h...

Dipbaud by Great Neighbour / Super Voisin
  • 411 Views
  • 2 replies
  • 1 Bravos

Mya acont

My acont is block out im forget my password and question

Allanmaia by Great Neighbour / Super Voisin
  • 286 Views
  • 1 replies
  • 0 Bravos

Praise for Public Mobile

Hi all,I want to say how much I appreciate this company. We've just experienced a horrendous road trip south to the US to get an aged parent from Arizona and bring her back to Canada. We didn't feel safe flying and certainly didn't want her to get on...

Rascal by Model Citizen / Citoyen Modèle
  • 530 Views
  • 5 replies
  • 7 Bravos

Hey I'm Evangeline

I need account I can't make one because my SIM card is broken and I can't get the code so I can set up account I got a new SIM card but can't use it because I need account to change it please help