Hello public mobile users, I hope you can help:It started a week ago -
when I try to make a local call, I get a message that I don't have a
long distance call plan and I need to update my plan... It's a local
call and not a long distance. Same messag...
I'm hoping someone can help me with this.When I purchased the $15 plan
in the fall it didn't include picture messaging, just unlimited text.
Can I change my plan to the $15 one that includes this now? When I click
on change plan I don't see any optio...
Hello there, I am changing my plan from $15 per month to $50 per month
because I need internet. When I try to do that, there is a section for
Promo CodeI wanted to see if someone can provide me a promo code if
applicable for this case?
Bought a phone for my mom, sign up for Public Mobile 9 days ago. Worked
well until this morning. Every time calling from her phone ended up with
a message saying she doesn't have long distance in her plan, and it is a
When I make the switch, can I expect that my device will do an automatic
hard factory reset again, like it did when I first put my koodo sim in.
Just need to know if I should back up all my data before switching sims
I locked myself out of my SIM card, used all my attempts so I bought a
new sim I need to know how to put my old number on my new sim and
activate it with the plan and minutes I already paid for??? Someone
hi, im trying to update my credit card up everytime i try to update it
wont accept it/ denies it. it tells me to call my credit card. i did
call and they said they did allow it to register but the public mobile
website wont allow it. can someone help...
this is completely unacceptable.i'd finally gone through the nightmare
last month, and now here we go again.same problem. i don't have the data
even though i received the message from Public Mobile, saying my plan is
successfully renewed 18 mins ago....
This is the second time I have received a text saying I have used 95% of
my data. The first time I got the text about a month ago it said 75%. I
checked my usage on the portal and both times it has been less than 50%.
Is anyone else having these mess...
Hello, My PM plan is $40, and I have set up autopay($2 rewards/month)
and my estimate bill is $38/month. However autopay system charge me $40
without tax every month. I wonder how they deduct my rewards? My
understanding is they charge me $38 every m...
I just activated my new SIM card and wanted to port my old number over.
I entered my old account info and SN correctly but i made a typo for the
number i wanted to be ported over. So my SIM says its activated but with
a completely wrong number not fr...
I joined Public in Dec 2019 and the plan at the time offered a bonus
1gb. I am wondering if this 1gb resets each month or if it's a one-time
1gb? Reason is because I got a text that I'm at 95% of my limit when my
cycle was just renewed. I also saw ot...
I have an activated Public Mobile phone. All is fine, great service, but
I wanted to add some extra data. The problem is there is no cell service
at my home to receive the verification text message to create an
account. I assumed I already had an acc...
I was helping a friend register their new sim but we ran into problems.
After completing step 1 Account Setup under Activating Sim we clicked
the continue button. The screen showed active for a long time before we
received a message saying not to pan...
My account has been suspended due to insufficient funds, even though I
am on autopay and received my autopay notification. When prompted to
pay, it doesn’t give me an amount I need to pay and when I select amount
due, it tells me my account already h...
Hi all,I want to say how much I appreciate this company. We've just
experienced a horrendous road trip south to the US to get an aged parent
from Arizona and bring her back to Canada. We didn't feel safe flying
and certainly didn't want her to get on...