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iPhone to Android group message download failed

EA19
Great Neighbour / Super Voisin

Hi everyone, I'm having issues downloading group messages that come as MMS from iPhone to Android of late. I have a galaxy mobile & have my Mobile Data on. After a few seconds, it says download from "number" failed. Has anyone faced this issue before? How to solve it? Thanks.

2 REPLIES 2

EA19
Great Neighbour / Super Voisin

Thank you, @HALIMACS. The post is right, my device runs on Android 7. I guess I need to redo my APN settings to have MMS working

HALIMACS
Mayor / Maire

Your issue could be related to this announcement, @EA19  -   have a read and try the suggested steps:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

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