Reminder for billingI never get email or texts when my bill goes through. Is it possible to set up billing reminders? I'd love to get a heads up, even a text that my card got charged.
Help with esim purchaseI've gone through the steps, added a referral code, cc etc. but when I click Pay Now, the "waiting" dots cycle for a few seconds before the Pay Now button goes orange again and nothing happens. Any tips?Pixel 6, in app.
My April payment went through and was reduced because of my referrals. I've just been moved to the new points system, just before my next billing cycle. But I don't see all my referrals ready for me to cash out as bill credit? Does that mean I'll hav...
It is evident from the many, many questions posted here that legacy customers are unaware of the switch from rewards to points. Clearly, PM has failed to communicate properly for such a significant change. I'd suggest that most (all?) people who subs...
PM need to make this right. If they're upping old rewards customers monthly fees by $7, they should offer a meaningful gift. My suggestion would be that those on $34 plans get $29 offers (same plan). Those on $15 plans get it for $10 etc.
@softech I understand that the points will be on my account 2 days after the bill. And moving forward, points will always be applied right after the bill cycle. But you must agree that PM will not be applying any points/$ during this bill cycle. Sure...
@softech sorry you're having a hard time understanding this. In the past, referrals we're always applied before your bill date, this reducing your bill. I.e. in April my bill was lower because of referrals. Now I will have to pay the full May bill, a...
@softech while @Handy1 screenshot might have been misleading, it's fair to say that when PM switched to points, we lose our referrals for that month. In the past , referrals $ we're auto taken off your bill. I.e. in April you "earned" Referrals and t...
@JapanTrip Everyone on the old loyalty rewards have been forced onto the new points system. See THIS link. You should have received an email or text from PM. If not, consider filing a compliant with CCTS as so many others have. You will no longer get...
