[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Watsup
My upper sensor doesn’t work, I contacted many companies, they all told me to install a test app and after I installed it and finished the test I founded out that my upper sensor was defective. Also when recording a WhatsApp voice message it stops af...
Resolved! Confirmation Code not received SMS
I have an active account as I have just transfer my number from fido to public mobile. All eSIMs were deleted except for the Public Mobile newly installed.how can I get the confirmation code knowing that I am using an iPhone
Phone problem
Hey I've been trying to figure out what's wrong with my voice-mail every time I try to call to check it, it hangs up immediately and I have a galaxy A71 5G
3G
I am paying as 4G customer why I have the 3G logo on the top right of my mobile data?
Cancel service
I want to cancel my service but I no longer have access to the email and the phone number isn’t working but I keep getting billed every month. Please advise on how I can cancel my account
Refund needed - no access
duplicate thread
Wi-Fi Calling
I received an offer yesterday to increase my data plan from 60Gb to 80Gb for an additional $6/mo. I would RATHER have Wi-Fi calling for an additional $5/mo. Is there anything preventing Public Mobile from offering this service, given that it doesn't ...
Login
How on earth do you get a hold of someone to resolve my login issues? I've been trying to resolve this for 2 days now
Information on Give Back Points for community rewards
Hello, I have seen this way to achieve up to 20 points per month:Give Back1-20 pointsEarn up to 20 points every 30 days by asking questions, helping others and voicing your opinion on the Public Mobile Community.Community standings are released the f...
Resolved! Inquiry About Unexpected Data Usage, it's a little scared.
I noticed that my 1 GB monthly data was completely used up this cycle, which is very surprising to me because I rarely use mobile data. I just checked my usage details and saw that almost every day after 12:00 AM, there are entries showing dozens of ...
sim card
Hi,Is it better to get an actual physical sim card or the e-sim card?Alexer
Resolved! Multiplel phone plans on one email
Hi,Can I put multiple phone plans on one email, instead of having to use different emails for each one? Ideally I would like to put all our phones on one email like a family plan.Alexer
US/CAN/MEX 75 GB 1K international minutes UL T/T $35
Has anyone else gotten this deal?Public Mobile here. Don't miss out on this limited time offer on a 5G subscription plan. Reply YES to upgrade your plan to a 5G 75GB Canada-US-Mexico plan with 1000 international long distance minutes for only $35/mon...
Bought the Roaming plan
Just bought the Roaming plan to USA, didn’t realize that my plan covers that. Is it possible to revert my transaction that I bought ?
What SIM card to buy
I just found out 2 days ago that my callers get a message "6UMI, The number you have reached is not in service"!!I went online to Customer Service Agent (day 1 for 3hrs; day 2 for over 2 hrs) they checked acct info verified, payments up to date, SIM...
Data Help
I have activated subscription and my old carrier notified I am turned off, but I don’t have the data access on phone when I turn off wifi
International add on not working.
Good morning, I’m in France and have the 300 international add on purchased however my phone has no service here. I have turned the phone off and back on with no resolve. what can I do?
Redmi Note 12 Pro+ 5G - compatible?
Hi,I've read through the bands list for public, as well as the listed bands for the phone I have. https://www.gsmarena.com/xiaomi_redmi_note_12_pro+-11954.phpIncoming and outgoing calls do not work. Data and texts work but only after manually selecti...
No data but I can call regularly on mobile
Hello everyone,I bought a new mobile phone Umidiji G100I inserted the sim ,I can do regular calls.but no data, no sms.anyone can access the steps I have to follow..best regards
But add on
I have an $40 existing Plan for many years.l used 100% of data before top up. Would like to but Daya add on but I cannot remembre my 4digit PIN
U4gm:The Death Trap Rogue in Diablo 4 Season 9
removed spam
Message to support
How to send
Land line transfer not received
Waited 3 days as told to have my land line number transferred to Public mobile,called my previous provider who said they didn't get a request to transfer, can't log into my account because I have no phone number any suggestions?
Regarding My account nmber
How I can see my account number? Thanks
No service
Only does iMessage
2 sim card
Hi,I have esim initially, then asked to transfer my freedom mobile number, now it’s fully transferred I want to have just my freedom mobile number not with esim
Referral program
I referred someone to public mobile recently with the code but I can’t seem to see the discount on my end or theirs.
Issue with Porting
Hi! I just subscribed today and requested to port about 7 hours ago. I approved the request from my old provider, haven’t cancelled service or removed their SIM. I didn’t get a confirmation text from Public and just realized I can’t text or make cal...
Resolved! Last step of activation failed.
Hello. I just got my sim card and logged into the app to start moving to PM from Fido. I got to the last step and it says that the subscription failed and reach out to support. So what do I do now? I already paid up front $30 ($25 plan + $5 sim) and ...
Resolved! Switching from Samsung Android to iPhone and sim card
Hi ... I am switching from a Samsung to an iPhone and can't find a way to order the appropriate Sim Card through my account as the iPhone is not the phone I am currently using. How do I get the correct Sim Card? Thanks.
