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I have created two accounts. Paid for both but cannot assign number

CymruOne
Great Neighbour / Super Voisin

Whenever I pay, I login on my phone and it will not allow me to assign a number to my Sim card or port one. When I click help and try to click the link to sign in when I'm already signed in to send me to a different sign in off the app it wont sign in. Will not allow me to speak to an agent. So now I have paid twice with my card on two emails and have 200$ in pre paid cards. 

1 REPLY 1

softech
Oracle
Oracle

@CymruOne 

you will need to have PM support to sort out the 2 accounts situation and make sure one of them work.

 Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there    

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