07-19-2025 11:07 AM
Unable to log into the app to complete the activation process. Keeps sending codes to email, I enter the code and it takes me back to log in screen. I’ve tried several times without success.
07-19-2025 02:20 PM
07-19-2025 01:28 PM
Click on the envelope in the bottom right corner and follow the prompts to get help
07-19-2025 11:11 AM
you will need PM to help for the app login to complete the activation.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
