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Resolved! Joining Public

I never got 2 sim cards when I was supposed to. 

Traderboy23 by Good Citizen / Bon Citoyen
  • 198 Views
  • 7 replies
  • 0 Bravos

Resolved! Can't receive calls and messages.

The service is really messed up. Can't receive phone calls. Customer service is a mess. You are amateurs. The friend who recommended your company was a really bad guy. You don't try to solve the problem at all.

joyjava by Great Neighbour / Super Voisin
  • 181 Views
  • 8 replies
  • 1 Bravos

Resolved! What is this

What is this disgusting Spam + Refer code + phone number,   

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mw2020 by Great Neighbour / Super Voisin
  • 824 Views
  • 27 replies
  • 2 Bravos

Resolved! Receiving SMS Text in Pakistan

I am planning to visit Pakistan. I want know if I will be able to receive SMS text in Pakistan with my Public Mobile SIM. This is needed for receiving multi-factor authentication text message for some of my account logins.

TM_Tor by Great Neighbour / Super Voisin
  • 149 Views
  • 5 replies
  • 0 Bravos

Resolved! Jorge where is my refund

Public mobile is a company run by the community I did not know this when I joined in Canada though it was a great for emergency phone in my car, but when I needed in the usa or try to contact people that’s when it turned in to a **bleep** show! They ...

Donjer375 by Great Neighbour / Super Voisin
  • 192 Views
  • 8 replies
  • 0 Bravos

Resolved! Double Payment on my account

On February 4, 2022 I received a notice that my account was off due to payment due same day.I used my other mobile phone and made payments towards my account. In making payments, it appears I submitted double payment through my TD Visa Account. The f...

Anafo-96 by Great Neighbour / Super Voisin
  • 203 Views
  • 12 replies
  • 0 Bravos

Resolved! Rewards

Earlier this week I created an account for a friend of mine but forgot to use my reference code.Is there a way to correct this??Thank you.

LHM1 by Great Neighbour / Super Voisin
  • 110 Views
  • 4 replies
  • 0 Bravos

Resolved! Activate

Activate site is down. 

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mw2020 by Great Neighbour / Super Voisin
  • 170 Views
  • 2 replies
  • 0 Bravos

I have a SPAM text - with a non-text phone plan !!

I have an old plan, grandfathered, I suppose one would say. It has no texting capabilitty, and I have no use for text so I don't upgrade the plan. I do get messages from Public Mobile regarding payments, etc.. A few days ago I received a text message...

razorboy by Good Citizen / Bon Citoyen
  • 166 Views
  • 8 replies
  • 1 Bravos

Hotspot provides no internet to connected devices!

Using android 10 OS. I can create a hotspot, but the connected device (USB or wifi) receive no internet connection. The common fix of adding "dun" is "blocked by carrier" The APN settings are set according the PM page. Data works on my phone, and I c...

Jahnj0584 by Great Neighbour / Super Voisin
  • 156 Views
  • 8 replies
  • 0 Bravos

Resolved! Phone number expiring?

When does my phone ending in 4669 expire?I don't see where I can find this? i was told I had 90 days before the number get released on my account after I paused payment

cobygurl by Great Neighbour / Super Voisin
  • 115 Views
  • 5 replies
  • 0 Bravos

Resolved! Transferred the wrong number

Hello, I accidentally typed the wrong TN during the transfer and the transfer went through. How do I correct it? I can't change the TN in self serve. Thanks

Mdhatt1942 by Great Neighbour / Super Voisin
  • 128 Views
  • 6 replies
  • 0 Bravos

Resolved! Change email address

Hello. My name is Ivar x. My email address is I would like to change my email address in my account by I cannot. My current email is . I would like to change it to so that you can send my payment details or other information about my payment or accou...

ivararroway by Great Neighbour / Super Voisin
  • 240 Views
  • 5 replies
  • 0 Bravos

Resolved! Failed transfer

I swapped sim too soon, and missed the confirmation text.

Free2pub by Great Neighbour / Super Voisin
  • 97 Views
  • 8 replies
  • 0 Bravos

Paid my February 22 bill but not show in transaction

Hi thereI paid my February 22 bill but not showed in transaction and I received a message to pay.payment was via Walmatit was on 02/01/0222 please add my payment of this month February 2022 and lets be showed in my transaction history.ThanksWameedh x...

wameedh22 by Great Neighbour / Super Voisin
  • 132 Views
  • 7 replies
  • 0 Bravos

Resolved! Cannot set up AutoPay

No matter which credit card I use (and they're all good) the system reports that the transaction was declined. Somehing is wrong with the system.

DeepVoice by Great Neighbour / Super Voisin
  • 90 Views
  • 3 replies
  • 1 Bravos

Resolved! Opting out of public points

I am thinking about signing up for public points and saw that there is an option to opt out but that you won’t be able to re join. If I join and then decide it’s not worth it and want to change back to the old points, will I lose my old points (loyal...

teaston5 by Great Neighbour / Super Voisin
  • 558 Views
  • 28 replies
  • 1 Bravos

Resolved! No internet / cellular data on iPhone with iOS 15.4 beta

If you're getting this error after installing the iOS 15.4 beta, the only way to get your cellular data working again is to go back to iOS 15.3. A lot of users including me have confirmed that resetting network settings, changing the APN, playing wit...

Belltrix by Good Citizen / Bon Citoyen
  • 1129 Views
  • 41 replies
  • 6 Bravos

Troubleshooting

I'm trying to add money to my account thru a prepaid visa and it's not letting me

Resolved! Extra Balance

Hi I have around $500 balance on my public account can I use it to buy a phone online?

prabsimran by Great Neighbour / Super Voisin
  • 155 Views
  • 9 replies
  • 0 Bravos