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BBark · 05-14-2024

Hi I am now on day 10 of waiting for a response from PM to my tickets sent on May 4 and a few more since then concerning the known issue of no text messages after porting to PM. In the mean time I have become aware of a number of important text messa...

BBark · 05-11-2024

Hi, it has been a week since I ported my number to PM. I had to pay for the subscription twice to get it active and once it became active, text messages was not working. I submitted two tickets 1 week ago about the double charge and text messaging no...

BBark · 05-04-2024

Hi, I ordered a PM sim card for $10 plus a $29 subscription. After receiving the sim card and porting my number from previous provider, my account is on hold waiting for me to purchase a new subscription. Why can't I use the subscription I purchased ...

BBark · 05-04-2024

Hi, I am trying to port my number from different provider to Public Mobile. I went through the process with my current device number, but previous provider is still active after 12 hrs. No messages received from previous provider. I realize the devic...

BBark · 05-14-2024

Hey, thank you for that info! I followed your post Settings >General Management >Reset>Reset mobile networks Settings and it seems to have solved the problem. If only I had known that days ago, but anyway I'm very thankful to have text messaging goin...

BBark · 05-14-2024

Yes, in my sent box I see the list of 7 messages sent (one of which was a different issue and got resolved). In my inbox I only have the one response concerning the porting team's number. I think I got a confirmation and reference number for each tic...

BBark · 05-14-2024

Thanks, the only response I got was the porting team's phone number and they were able to help me port to PM which was a different issue that got resolved quickly. But concerning the no text messages, I sent 6 tickets over the last 10 days and no res...

BBark · 05-12-2024

I don't have a solution for you, but you are not alone. I switched to PM 8 days ago as well and I'm still waiting for a response from the tickets submitted to get text messages working. It would be good to hear from someone who has that issue resolve...

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No text messages

No text messages

Plan on hold

Porting to Public Mobile

Re: Sms not working on ported number

Re: No text messages

Re: No text messages

Re: Can’t text and receive messages