Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,I have paid for the subscripition but I am unable to activate an eSim after multiple attempts.Please help.
There is a scam caller calling me everyday and even tho i blocked the number, he leave message in my voice message inbox18667425318 By the way, i dont like the support on public mobile .. cant ralk to a real perosn..
I’ve gotten messages that I’ve used 75% and 95% of my data when I actually use very little. When I looked up my usage, it was saying that I was using data in the middle of the night when I am sleeping and when i am connected to wifi. Is that a glitch...
I’m trying to switch from Speakout to Public Mobile, I can phone out on Public Mobile but incoming coming calls still seem to be going Speakout because I’m getting a message that my voicemail is not set up and I did set it up on public mobile. I’m...
I tried to activate service today and it says to contact Public Mobile, eSIM unable to be activated
Trying to get esim installed on new phone. Going from a physical one to new esim. It says it is unable to work and to contact public mobile
I am on longer client at Public mobil and my Visa has Been charge twice the 4th if sept ans 4th if october
I can text and use data but cant call or receive calls,
I can receive text messages from everyone except Public Mobile? What is wrong with my setting?
I switched to a Can US Mex plan yesterday. I'm now in US and my data isnt working until I switched on roaming but I got a notice that this attracts extra charges. Please can you help clarify
I was charged an extra charge way back in April 2025.Usually I have 3 charges on my Master cars bill. In April I was charged 4 times$30.51 + $28.25 + $30.51 + $28. 25I would like to know why?
I've been having a horrible time setting my new mobile account and even a worse one trying to cancel it. I dont want to proceed with this anymore. Could you please contact me with a real person to help me cancel my subscription and getting a refund.
I was charged twice in July, why?
I am trying to switch to public mobile - I did the activation process but at the end it says my subscription wasn’t able to be activated
I cannot log into my account. I have been on the same plan for 5 years now, and only logged into my account when I started it. It doesn’t recognize any email I’ve had, and the chat bots are useless, as they require signing in. I just wish someone cou...
Subscriptoon paid cannot connext .network reset did not eork
I am switching to Public Mobile from Koodo, but am having issues....I have chosen a new phone number, but now need to enter the verification codes, which are being sent to the new phone number, but I am not receiving them. I have not been able to co...
I just want to say that I'm very disappointed with the recent changes in the point system, and I'm seeing changes that in general point towards a more expensive customer experience. However, as of today I actually feel disrespected by public mobile. ...
I changed my subscription last month but this month I am prompted to change it again? Where do I find my renewal date? Thanks
My phone is not working for calling or receiving calls my son tried to call me and other people also it rings on their end then goes to voicemail I dont hear ringing on my end I cannot phone anyone it doesnt do anything when I call people
Was traveling and using a local esim for Turkey. Came back and switched on Public Mobile esim and can make calls but my data doesn't work. I'm fine on Wi-Fi but soon as I leave the house it tells me no Internet and won't use data. Not sure what I did...
It never connects. I have unlimited Canada/us/mexico and have enough data. So not sure what I can do
Can't make or receive calls, only able to texting
So I was on $13 grandfathered plan, now its switched to $94/month without my consent? that $94 plan doesn't even exists. The support on PM just keeps saying to wait but its been 24 hours and I still have no service. I've already paid for my plan and ...
Hello! Yes I too am extremely perturbed at the announced 20% ($3) increase to my minimalist $15 plan, and considering switching to another provider. But if I stayed at pm, I'd obviously switch to the CURRENTLY (Yes...but for how long?) offered $18 pl...
My account for my 87 year old mom is suspended. All I want to do is to reactivate it, but the system won't allow me to reactivate. At present, I'm at 77 days before I lose this number and I need to get it release asap. Can someone, pleeease help m...
Is 3g gone it is no longer available in my network settings
Helo , could please help me transfer number old phone number, I tried keeping rejecting
