10-10-2024 08:29 PM
never been able to complete my activation as a results I cant access my account. every time i tried for the last year it gives me an error. Now I want to change plan but cant get to my account
10-10-2024 08:38 PM
HI @MaxDubois
so, I think you have service without problem and just cannot login?
Did you try using both the browser and the app?
if you already tried, then you will need support agent to help. Please message them:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-10-2024 08:34 PM
@MaxDubois Sounds like eversafe ID having issue linking your account . Easy fix for support
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437