10-11-2024 04:27 PM
Am I able to collect my rewards if I didn’t link my community account and my rewards account before April 27th 2023?
10-12-2024 01:37 PM - edited 10-12-2024 01:39 PM
It says I don’t have a My account, but I did before. It was with the same email. When I try to login to My Account it’s prompting me to choose a plan
10-11-2024 04:29 PM - edited 10-11-2024 04:30 PM
HI @Jaliyah768
you can still earn rewards. The rewards you earned from My Account (the 5% from what you spent , the Anniversary rewards and friends rewards, you are already earning with your my Account)
just that your Community rewards might not added to the proper My Account
but let me ask you , are you using the same email address to login My Account and the Community here (which you have the username @Jaliyah768 now)? If it is, then it is already linked and you are good