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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 55156 Views
  • 159 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 62717 Views
  • 183 replies
  • 32 Bravos

Sim card Swap

I have a new sim card and my old one was lost.  I need to activate it with the same number.  Ive submitted a ticket already with no responce. I need help.

UltimateZ by Good Citizen / Bon Citoyen
  • 2057 Views
  • 12 replies
  • 0 Bravos

promotion or reward for new account activation

Hello, I would like to ask my rewards or promotion for a month free of service that I have received email from public mobile and I have encountered and provided every condition you have asked me for. This is the email I have got. "Congratulation.Your...

Canada5 by Great Neighbour / Super Voisin
  • 849 Views
  • 2 replies
  • 1 Bravos

Phone Number

I just signed up for public mobile today (Tuesday, May 4th, 2010 @ 2:00PM) I was given the option to pick my new cell phone number as xxxxxxxxxxxx, After giving out my credit card number, I find they gave me a different number that what I had picked....

Browaty by Great Neighbour / Super Voisin
  • 818 Views
  • 3 replies
  • 0 Bravos

Can't receive texts from Public mobile to set up account

Hi there, Wondering if anyone has ideas around why I am not receiving a text, from my new PM number, in order to set up an account.  Receiving texts np from many other sources.  Tried asking a mod on here but after several emails back and forth simpl...

kevinandj by Good Citizen / Bon Citoyen
  • 1702 Views
  • 7 replies
  • 1 Bravos

Resolved! what is a phone call ?

What is a phone call on PM ?  I'm getting minutes where i never had minutes with previous company .  What is a mb of data ?  One  usage chart on my account shows  one number that is about twice as  much as  the other useage chart adds up to  and my p...

barndoor by Model Citizen / Citoyen Modèle
  • 4486 Views
  • 17 replies
  • 0 Bravos

Resolved! unlocking code

I have been given two separate unlocking codes, from Rogers,  for a Samsung Galaxy 7. Both were unsuccessful. Time to give up and move to another phone?

Alex0824Chan by Good Citizen / Bon Citoyen
  • 3716 Views
  • 15 replies
  • 0 Bravos

Card management

I have to change my card information but when I do it tells me the card provider has declined the payment (or something like that).  I have called Capital One and they can see I registered the card (twice actually) and that I tried to put it in Publi...

Shery by Great Neighbour / Super Voisin
  • 686 Views
  • 2 replies
  • 0 Bravos

Resolved! Add On

I just added the US talk text 10 days.  When will it be activated

Pokey by Good Citizen / Bon Citoyen
  • 1994 Views
  • 11 replies
  • 0 Bravos

Billing

I have all my Credit card infor in, so just making sure that it will automatically come off my bank account?? 

FrancesSmith by Great Neighbour / Super Voisin
  • 1060 Views
  • 6 replies
  • 0 Bravos

Resolved! Billing

Do i get a bill emailed to me every month?

FrancesSmith by Great Neighbour / Super Voisin
  • 1960 Views
  • 11 replies
  • 0 Bravos

Confusing messaging on new promos and plans

Does anyone else find these promos and plan a little confusing? I thought pm had eliminated the $45/6gb plan? Who in their right mind would pay the "non-sale" price of $50 for it? The lack of any terms and conditions for the 1gb of plan data promotio...

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no talk available

I have access to my mothers cell phone account and it wont take calls  says no talk available? account is up to date and paid 

kakie by Good Citizen / Bon Citoyen
  • 2445 Views
  • 14 replies
  • 1 Bravos

Phone Number Recovery

Hello Mobile Community!recently my account got closed so I lost my number and everything attached to it!So now I am here asking is there a possibility to recover my previous public mobile number?Thanks in advance all, hopefully i can get it back.*edi...

Forsaken by Great Neighbour / Super Voisin
  • 1584 Views
  • 6 replies
  • 1 Bravos

How to contribute to the Community

I've found an excellent free app that improves the basic Voicemail - provides voice to text + receives messages when your phone is turned off and would like to tell the community.

Need Help? Let's chat.