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xiv · 10-02-2024

Not a question per se, more of an observation.So I've noticed some time ago that the data counter in the self-service is giving out different answers depending on which network my phone is connected to. So when my phone is on the LTE network, I get a...

xiv · 03-28-2022

Hi all, My ultimate goal is to reset my four-digit Customer Support PIN since I lost the original SMS that specified it when I signed on with PM, and I did not write it down. My bad. I did my homework, read previous posts in this community, and I und...

xiv · 03-06-2022

Hi guys, The following quote is from the Add-on page in self-serve: Data Add-Ons to supplement a Data Plan will be provisioned at the data speed selected in your plan. If you have a Talk and/or Text Plan only with no data, the Data Add-Ons available ...

xiv · 03-05-2022

Hi guys, I've read a number of older threads about this add-on (2019-2020) with some very good tips, but it's now 2022 and we may all benefit from a refresher, especially since new plans seem to appear occasionally and some plans also seem to become ...

xiv · 03-01-2022

Hi all, new to PM and to this community. I have a habit of login into self-serve on a regular basis to monitor data usage since I've just opened up my account less than a month ago. This morning, I noticed that the plan details don't show anymore. ...

xiv · 11-07-2024

[...] The add-on is not available due to your old 15$ plan [...]Hi @splash, that agent's reply seems fishy to me. I'm also on the 15$ plan, and if I go to shop for rewards, this is what I see...1GB reward :Since I don't have enough points to redeem, ...

xiv · 06-26-2024

Some vouchers take up to 24 hours to become active, I suggest you try again later.

xiv · 06-16-2024

Hi @Blinkeek Other peoples' answers do have merit, but don't really go to the root of your questions.Here is how to reactivate Private Messaging in your Community profile.Step 1 - Get to your account settingsStep 2- Access your forum PreferencesStep ...

xiv · 06-07-2024

@hairbag1 You and your relative could look into Sunbeam Wireless. They have a complete lineup of flip phones and you get to pick how many fancy features you want (camera, touch-screen, SMS, and so on.)Based on what you wrote, I think the F1 Horizon "...

xiv · 06-03-2024

@seekeroflight The plan you have allows you to send and receive MMS such as pictures, voice files, attachments, and so on. In order to make use of this feature, you will need to turn data ON on your phone, even if you don't have a data allocation. Yo...

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Data counter

Can't create ticket, can't send private message to support

Data add-on in relation to autopay bonus

Yet another question about the 5$/500min Canadian long-distance add-on

SOLVED: Self-serve won't display plan details, getting error message

Re: Old $15 plan will Not Add on Data

Re: Vouchers

Re: Can you please delete this account?

Re: Dumbphone Suggestion

Re: Data Setting for $15 Unlimited Canada Wide Plan