Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all, I actived Public mobile SIM card with the old number from Bell, I can call out and use data from Public mobile but coming call directly to voicemail and can not receive messages ( I do not know why Bell Sim still works and Bell said because t...
Hello all,I made my SIM purchase online and have received it but for the life of me, can not find a pin on either emails or text. I’m probably missing something here due to the fact I’m not really much of a techy...... I’m actually surprised I made i...
Anyone know why I am getting, and how to prevent, this layout? Happening with Chrome and Opera.
@aanthires All of us in the forum are fellow customers who are here for the same reason - help fellow customers and earn $$ rewards (a pittance really but we just love to help) and badges for doing so. That means the more we post, the more $$ or cen...
I didnt see for a full year or more that public mobile was taking auto payment. Plus I looked like I needed to add money every month. I look at my history after it thanked me for a payment as I made one. The timing was funny was the only reason I n...
I am having a problem creating a new password.
Hello, I am a student currently paying the $25 plan every month which includes unlimited talk and text and 500mb of data although, for the last 3 months $15 extra every month for more data. Which I did not add and I personally cannot afford it. Plea...
Hey guys, this might be a stupid question but for the $15 plan, when it says "100 minutes Canada-wide minutes", does it mean the 100 min is when i am calling out? I see another section under the plan that says "Unlimited Incoming Calls" which means ...
I have a Data add-on that I can't remove from my plan. I've switched to a new plan with a larger data plan and no longer require the data add-on from the previous plan. However, the Data Add-on is still there when I go to the current data plan page.
I found am iPhone 7 that shows "Public Mobile" as its network. Since charging it up there have been no incoming calls or messages, so the SIM card is probably already deactivated. Is there any way to get this phone back to its owner?
i pay $25 this month why it said i own $25 due on april 30
Hello admin, I just got my public sim and the mobile network is good but my first call is not going through i.e I cannot hear any sound ring and dialing ends after 3min despite having 100min airtime in my account.
I am having a problem signing in to my account.
I cannot receive any incoming calls. They are going straight to voicemail. Everything else seems to work.
I need a new phone number asap
I am thinking of buying a renewed iPhone with a description below: This iPhone 11 Pro is fully functional with T-Mobile, AT&T and all other GSM networks. It will NOT work on Sprint, Verizon, Boost, Virgin Mobile or any other CDMA network.Will this ph...
Hi, I have the 15 dollar province-wide plan. While I'm in Ontario, am I able to initiate a call with a person in the US if he has the US roaming unlimited calling add-on? Or is he only able to initiate the call? Thanks, William
Hello, My data usage is 5.786 mb as of April 27, 2021 and the previous bill was paid on 24th. Please let me know how to is it calculated. Thanks, Jang
Hi,Yesterday I got payment, But my rewards in my account has not been used. Why? I see there's $22 of balance. Thank you!
Got a new phone and all my saved passwords are gone. Need to access my account
hello, have trouble porting my phone. i received test from public mobile that i had not given right account number for old service provider
Hi there,I gave my referral code to my son to get him register with Public Mobile but he missed one letter when he entered it when he signed up. He eventually able to get the $10 referral code off on his bill but I never received the monthly $2 or $...
I have auto pay set up and after every transaction with my card I lock it for safe keeping... then when public goes to auto pay it gets declines as it’s locked and mmo don’t get my auto pay, I then have to unlock card go to self serve pay and miss o...
