HI @Grids1 If you cannot reset the password yourself, open a ticket with PM CS Agent and they can help:
Click on the Bubble or directly at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
- type: "Forgot log in information"
- Then Click "Contact Us"
- Finally Click "Click here to submit a ticket"
- you will then direct to another page to open ticket.
Once ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
