03-30-2022 08:28 AM
I'm having an extremely difficult time requesting an invoice. I tried all of the links and my account won't verify and won't let speak to anyone or even let me submit a ticket. Who can I speak to?
Solved! Go to Solution.
03-30-2022 09:31 AM
Thank you for your help!!
03-30-2022 08:38 AM - edited 03-30-2022 08:39 AM
HI @NickGuido If you tried Chatbot and not success to submit the ticket to request invoice, please use direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there
You probably know, just submit the ticket and ask for the invoices, it might take 2 to 3 weeks for them to prepare. so, it's better to ask for invoices for couple months together