Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My wife and I both have the same plan: 100 minutes of talk and 250MB of 3g Data. My account shows my usage of the current month's data plan first, and when I go over 250MB it automatically starts using one of my 3 or 4 free add-ons. My wife's on-li...
its all i have to say, Moderator PM me please
Hello, So I have autopay for my phone but for some reason, it is the exact date that the payment itself is due. When public mobile tries to charge for the month I end up have no funds in my account and my account freezing because autopay did no go th...
I registered my email address in advance on the public mobile website and then registered my SIM but have not received the free month rebate. The terms and condition say one would receive the reward within 30 days....it's been 30 days.... Is there s...
Can you port a number yourself from a Pre-Paid PC Mobile account when setting up a new account? I'm going to be helping an elderly friend set up a Public Mobile account and I am finding some info on the Community page that states that it has to be do...
I have been billed twice in October...once on August 21st and once on October 1st.Can this be explained or is it an error?Also: I should be receiving my second month free...can you ensure that this occurs please.
Hello, I would like to have some advice, tips on how convincing a friend to be with Public mobile. Something like you top 3 reasons why it is the best cellphone company Thanks !
Hi ! I read on an earlier post that Public mobile does not offer a data plan only. One of my friend is looking for a 2go data only. What do you think would be the best compromise I can offer him with Public mobile. ( I think he found something inter...
Hello all-- Turns out overnight I was SIM-Swapped. I can't contact PM because they have no clear method to contact them and get them to de-activate the SIM. I can't get to Wal-Mart to get a new SIM until they open in an hour and a half. The hacker...
Is there a Family plan that can share data between devices? I have an Android phone and would like to use my data on my Ipad that takes a sim card. Is this possible without switching sim cards all the time? Than you
Hii can assess my self serve my phone number is being rejected this is my number xxxxxxxxxxxxxxxx each I try to sign in it rejects it I need help. edited by computergeek541: phone number removed
I just got my Sim in the mail and put it in my phone and it's not registering and I made sure that my phone's compatible what do I do
My phone sim is not working properly, I need to change the sim, but I really want to keep this number. I forgot the password for my account and I don't know how I am supposed to get it. I don't even remember the security question because it has been ...
Hi,since I ran out of data my phone has not been connecting even though I have top up. This I have been experiencing since last week. I only use the phone with wifi can someone help me please.
I get : SIM card number incorrect (it’s not)Username already used. I used my email address (which is very perculiar). Tried unsuccesfully to submit account creation form. Kept getting « Problem submitting form ».so can’t create account.Ttried 30-40 t...
Hi, I activated a new PM account with a $15 plan recently and also activated auto-pay a couple days ago. Unfortunately, mobile data is not working on my Asus Zenfone Live L1. I've been doing some research here and tried to create a new APN, but I'm g...
i am trying to reset my password and have been locked out. I know the security question and it keeps saying it will send me an email with directions but never does. Yes I have checked my spam folder.
Hi there everyone, I'm having the same problem for the last 2-3hrs. I want to re-set my password because I forgot it. But the emails never came to none of my email folders. Is there a problem over there? Can someone please help? Thank you for your ti...
Could someone please help me regarding my transferring of number issue? I have entered the wrong account number (Virgin Mobile) when doing the transfer resulting to not receiving any calls from others. Any help will be appreciated, thanks.
HelloTonight, while using my near brand new phone Samsung Galaxy A71 (purchased May 22/20), the whole thing froze and then the screen turned off. I tried turning it back on, nothing, I tried turning it off by holding the power button, nothing, then I...
Samsung S8 - Previous Provider: Telus So i activated my PM SIM card & popped it in (i noticed it said "No SIM card - Emereg calls only") & tried to setup my APN but there is no option for me to select it. so i popped in my old Telus SIM card and from...
I just activated a new sim card keeping my number from koodo. Everything works but i cant create an account and i didnt receive any emails. It always says my number is invalid or that i have an existing account (which i dont). What do i do?
I just changed my number by I’m not getting any incoming messages.Do i need to get another SIM card from public for my new number?
Where do I find the total amount of data I have used so far, I see where it is posted daily bit I want to know how much total I have used not add it up in my head
I updated my iPhone from SE to 7, and figured all i had to do was swap out the sim card. No matter what I try it just keeps saying 'no service'.I've tried rebooting; taking it out and back in again... etc etc.... nothing!
paid...up to date..zero due..says $90 available...But I have no service !!!! This is my work phone and this is killinme !
Is there still a network problem in Peterborough Ontario?
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