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motanu
Good Citizen / Bon Citoyen
since ‎11-18-2017
‎04-30-2023

User Statistics

  • 26 Posts
  • 0 Solutions
  • 3 Bravos Given
  • 12 Bravos Received

User Activity

Account suspended - unbelievable poor CS service

04-30-2023
Warning: very poor support, unsafe credit card operation.I have an account with auto-pay. It was suspended more than a week ago for no pay. I checked with my bank, the payment was made. Since then I am almost daily in chat with CS here.It goes like t...

iPhone locked

12-28-2022
I have a rather unusual problem. A while ago I purchased an iPhone (refurbished, unlocked) for a kid. I didn't need a sim card at that moment. After purchasing the phone, I tested it with a SIM from another phone. It worked, however the phone seems t...

Credit card not accepted for new activation

12-27-2022
Hi,I already have several accounts with PM and I want to add another one. I followed all steps for a new activation using the same CC used for my other accounts however at the end I got the message: "We were not able to process your payment. Make sur...

Account was suspended even on AutoPay

05-02-2022
My daughter account was suspended. She is on AutoPay. She can't use the phone right now. It's the second month in a row that it happens.Please so something

Switching plans. Options

12-17-2019
Hi,I don't frequently visit PM's site and I noticed some of the plans changed. I have 3 phones with PM on 3 months plans with auto-pay that just got renewed.  I'd like to switch to new plans for each phone but the only options offered are: 1) pay now...
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