05-02-2022 02:42 PM
I am a new subscriber. I decided to move to public mobile because of this promo code 12MONTHS2GB. I am yet to receive the offer
Your email was received and is eligible for this offer.
Activate today on any plan $25/mo+ using the promo code 12MONTHS2GB. Bonus data will be applied for 12 months as long as you’re with us.*
Solved! Go to Solution.
05-02-2022 04:53 PM
Keep your eyes out for my promotions on the right side your self serve account. No worries if you don't see it after 3 days because everybody who didn't receive it for whatever reason were able to get it manually added by a CSA (at least from the feedback I have seen on the community)
05-02-2022 02:57 PM
If you opened self-serving account and activated SIM and properly provided/entered promo code, you will see results within 3 days.
If you do not see it on your account by Saturday, then contact agent for assistance.
05-02-2022 02:45 PM - edited 05-02-2022 02:48 PM
@safe go ahead and activate with the promo code!!
enjoy
update: You meant you activated already but still don't see the bonus in your My Account? it will come 72 hours after you activate.
If already over 72 hours, please open ticket with PM Support at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437