@SLivingston53 - are you a new customer, or are you an existing customer for some time now and this just starting happening? What more details can you provide?
Check for outages in your area:
https://www.telus.com/en/on/outages
https://istheservicedowncanada.com/status/telus
https://downdetector.ca/status/telus/map/
Try one or more of the below troubleshooting tips to help with network/phone issues:
*turn off your phone, leave off for a few minutes, then reboot
*removing your SIM, then reinserting it
*go into airplane mode, then going back to regular mode
*perform a reset network settings on your device
*try your SIM card into another compatible phone for a few days to see if the issues are the same...this could rule out a device issue/setting.
If you are a new customer did you activate with a new number or transferred one over from another provider?
If this was a cell port, and if you missed this 90 minute window, submit a ticket via this link to re-initiate the port:
Link to contact Customer Support Agents (CSA) for porting to Public Mobile
If this was a new number activation, or if issues persist, submit a ticket to CSA for assistance.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
