Community

Resolved! Im waiting for my old number to be transfer they told me my line supposed to be working but its not

I call the tranfert number  help line and they told me its not their problem Dot know what to do then

Resolved! Promo code

I set up a new account yesterday and forgot to add the 2GB promo code is there a way I can add it now 

Resolved! My billing cycle shifts one day every month

HiMaybe it's a stupid question, but I can't seem to figure out the billing cycle.It looks like each new month it shifts one day so if before I used to pay on a May 2nd, then June 1st, and so on. Now they bill me Aug 28.Every month one day less.Is it ...

Resolved! Phone Compatibility

Hi,My mom is moving into an assisted retirement residence.  Instead of transferring her home phone to her new home, I would like to buy her a cell phone which is especially made for seniors.  So far, all the ones that I have looked at are not popular...

Resolved! Sky Pro_Selfie Data won’t work. APN areas grey and no option to add.

Resolved! Extra 1?

Anyone else's phone adding an extra 1 to outgoing calls? 

Resolved! Out of data? How can I loose 7.5 gb?

Just renewed my plan and same day text saying 75% used then yesterday said 100% used . Checked my phone and everything is good and says ive used 2.52 ? So where the is my data? 

Resolved! Lost my phone

I lost my phone I forgot my password or my secret word and now I can't get into my account to add a Sim card how do I get into my account

Resolved! forgot passwords and security question.

Please show me step by step to sign in my account

Resolved! Email change

How can I change my email on my profile 

Resolved! Plan change

I have purchased a 25 prepaid plan for public mobile last month July 31 purchased another 50 voucher for prepaid in order to change prexsisting 25 doller prepaid plan very difficult and frustrating. Last 2 weeks

Resolved! Public Mobile SIM purchasing experience, very frustrating

I just want to share the experience about buying a SIM card this morning. I expected it to be a smooth and quick process which ended up taking me more than 2 hours. WALMART - I went there first. Arrived at 10:20 but no one showed up at the wireless s...

Resolved! Activating my sim card

Idk how to do this lol?

Resolved! SIM to SIM

I'm trying to transfer my phone number from an accidentally encrypted SIM card to a new SIM card.  Both are from Public Mobile 

Resolved! How to pay a bill

Resolved! Lost phone

I lost my phone then I got a new SIM card from store.how can I activate new one?

Resolved! VoLTE

Anyone else seeing an HD symbol on their phone calls in the past month?  I first noticed it back on August 2nd.Does this mean VoLTE and/or Wi-Fi calling is now active on PM?