My email won’t work as verification because it was hacked

[Janeahay]

I am not sure what to do as I am unable to get into my email ad it was hacked , I need to change my credit card as it expired and I have no service to receive calls right now . Please help!!$

[darlicious]

@Janeahay 

Purchase a pm voucher that equals or exceeds your plan amount and add it via 611. Your plan will automatically reactivate. Then you can get the SMS verification code. Read this post....

https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchasing-or-Adding-a-Public-Mobile-Vouc...

[NDesai]

@Janeahay Are you not able to recover your email account using forgot password options? If not, only PM CS Agent can help you in this case until you get your service up and running. You might also want to change your email address that is accessible. 

[Timer]

@Janeahay 

contact support team to change your email to you can verification your account 

Send a private message to  CS_Agent

[MrSpock · Accepted solution]

@Janeahay you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH