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Payment question

Sophie07
Great Neighbour / Super Voisin

Got a weird text saying that I have insufficient funds to reload my plan for this month, but I’m registered to auto pay. I tried to update my card but it kept giving me an error message. Any ideas?

4 REPLIES 4

BKNS27
Mayor / Maire

@Sophie07 

A lot of people got the same message when they are on AutoPay. 
With the new PM website there seems to be a glitch. So just ignore the message.

RossN
Mayor / Maire

@Sophie07 hi disregard it they send them out all the time as long as you are on auto pay you are fine 

Meow
Mayor / Maire

If everything worked as expected Until today, ignore that SMS. There are many glitches today, confusing SMS, people not able to log in etc.

If your CC worked until today and you are not updating it because you got new one, don't do it.

Is it today your renewal day?

Timer
Mayor / Maire

@Sophie07 

i think the new update website is not finish yet
and ignore this message

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