Community

URGENT!! Port failure. Entered wrong account number of old service provide.

Hi, I wrongly entered the account number of my old service provider and got a message from public mobile that someone will contact me shortly. ITs been 2 days and no one called yet. Also my data and outgoing calls work properly without any problem, b...

activation of my account after a gap of 6 months

How to turn on Email Notifications for Private Messages?

Hello, had a quick question regarding email notifications. My email was flooded with the community notifications, and I can't seem to find the private message notifications anymore. I know I can check my inbox, but getting an email letting me know to...

My account

I purchased public mobility SIM card I at Walmart, and they create a new account and actived there But I didn't transfer my old phone number there. Last night I was trying to  creat PM  account on the website and wants to porting my old phone number....

Can't find my account

Can't find my account!! No service.  I wanted to update with a new credit card 

Nightmare: Account not activated, Card Charged

Hello, I thought today would be an exciting and smooth day with activating my public mobile account. After waking up 2 hours earlier than normal at 5am, it is now 6:48am and I have not solved this problem. What’s worse is that my card was charged the...

Plan

My data did not reset after my billing cycle and it has been 5 days I still cannot turn on my data. I don't understand and public mobile help team is so hard to reach I don't know what to do.

HUAWEI P8 NOT WORK

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

locked port

Hi, new to this, but read about getting help for a locked port with a new service....any help would be appreciated!

Intermittent Problems Making Phone Calls

I've been a Public Mobile user for about a year, and there are 3 other PM phone lines in my household.  Always been happy with the service.  The past few days we've been experiencing really spotty service both at home and nearby.  Lots of issues with...

Credit Card Switch

Hello, I have recently gotten a new credit card and I want to switch it over to pay from my new one. How do I change this? Emma 

New phone

My husband broke his phone. We are trying to use a different phone with his SIM card on Public

messaging not working when i reached data limit

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just wor...

How can I put my plan on hold?

I'm going on a vacation for a month and I'm curious if there is a way I can pause my plan during my stay.