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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 26703 Views
  • 139 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 38603 Views
  • 185 replies
  • 29 Bravos

Resolved! 8UC2 code message

Good morning - I am trying to place a telephone call from alberta to B.C. and I have previously called this number many times, but now when I call I get the 8UC2 message - please advise - thank you 

Margie1 by • Great Neighbour / Super Voisin
  • 1659 Views
  • 7 replies
  • 0 Bravos

Sim card not arrived and how to trace Canada Post mail

I ordered SIM card on Aug.21,2020, and got an email telling that "A shipment from order 215900 is on the way" on Aug.24,2020. But the SIM card is not arrived now. I try to trace the Canada Post mail by the order number 215900 at https://www.canadapos...

gordon518168 by • Great Neighbour / Super Voisin
  • 1120 Views
  • 5 replies
  • 0 Bravos

Resolved! Recommended apps

I was wondering if anyone has a recommended app (or a list of them) to help an individual get the absolute most they can out of the PM service? Are there any 'must haves' out there?

WeTheNorth by • Good Citizen / Bon Citoyen
  • 3377 Views
  • 40 replies
  • 0 Bravos

Resolved! Activation final stage issue

Hi there. Recently, i activated another account at the selfservice site with my credit card. At the final stage, it gave me an error and was not sure if my simcard was properly activated. So i tried activating it again thru a computer, and it says th...

Liz111 by • Great Neighbour / Super Voisin
  • 1155 Views
  • 9 replies
  • 0 Bravos

Resolved! Banned from Community Over What?

I don’t understand what happened. I might of posted a duplicate message because I didn’t know how to edit a post for which I forgot to tag the person when I replied. I’m able to login using Wi-Fi but I get a message on 3G data that I’ve been banned f...

trgtrg2020 by • Great Citizen / Super Citoyen
  • 2923 Views
  • 43 replies
  • 0 Bravos

English

How do you enjoy this network 

Kevin21 by • Great Neighbour / Super Voisin
  • 705 Views
  • 4 replies
  • 0 Bravos

Total MANURE explanation by PM of autopay renewal failure.

I get a text letting me know my payment occurred and my discounts were deducted. (12noon)11 mins later (12:11pm) I get an text msg saying they tried "Tried to process your Auto-pay renewal but something went wrong."I go into my account and to try to ...

JayJitsBJJ by • Good Citizen / Bon Citoyen
  • 4990 Views
  • 71 replies
  • 2 Bravos

Mysterious payment

Hey guysI was going to pay my account today when suddenly I recieved a text saying my account was topped up. How can I find out who or where it was payed from?Thanks

Justinnn by • Great Neighbour / Super Voisin
  • 547 Views
  • 4 replies
  • 0 Bravos

Resolved! Package opened

I just received my SIM card via Canada Post and the whole bottom of the envelope was ripped off. Can anyone confirm if there was anything else in the envelope with the SIM card, such as letters or personal information? 

Sgullies13 by • Great Neighbour / Super Voisin
  • 2059 Views
  • 15 replies
  • 0 Bravos

Resolved! 1-800 numbers

Hi, when searching about calling 1-800 numbers there are some conflicting answers  can someone please confirm if: calling 1-800 is using up minutes from a 100 min Canada wide $15 plan. Yes/No will my 1-800 call connect to a US based company if I don’...

amppm by • Good Citizen / Bon Citoyen
  • 1488 Views
  • 9 replies
  • 0 Bravos

Sim Cards Now $2.99

https://canadiancellsupplies.com/collections/sim-cards/products/public-sim-card I have used them for cards and vouchers, as have other members here. A reputable company.

kb_mv by • Mayor / Maire
  • 3020 Views
  • 41 replies
  • 6 Bravos

Resolved! Low Bars?

Does anyone experience low bars on the Public Mobile Network? I’ve experienced this both on 3G & LTE. Any suggestion?

trgtrg2020 by • Great Citizen / Super Citoyen
  • 2863 Views
  • 10 replies
  • 0 Bravos

Resolved! US Long Distance Restrictions?

I'm looking at the "200 min US and Canada Long Distance" addon.  In the fine print at bottom i dont understand what "will not be completed when dialed" means. Does this mean calls to any of those area codes will just fail or i'll be charged high rate...

Ruok2bu by • Great Neighbour / Super Voisin
  • 2436 Views
  • 6 replies
  • 0 Bravos

Resolved! Anyone on the PM $60 Plan with US Roaming?

I’m currently on the $60 Plan that includes US Roaming. It’s basically the same thing as PM’s current 50 plan if you just add US Roaming with 2Gb Data. What are your thoughts being on this plan (basically paying $10 more every month) while knowing Ca...

trgtrg2020 by • Great Citizen / Super Citoyen
  • 3439 Views
  • 41 replies
  • 0 Bravos
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