Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Could you please explain the purpose of the badges?
I am new to PM.I signed up for the $40 plan for 4.5 GB. I noticed in my account that the $40 has been credited back as I got 30 days for free. Does anyone know if that promotion is ongoing or has it expired?
What's the best way to contact Public Mobile?
If I ever decide to change my plan, do I need to do it on a certain date or can I do it mid cycle?
After changing plan I have received error message:Sorry! We weren't able to process your request. Please try again later.What is the problem? After changing plan will I lose bonuses?
Is there a cost to use the call forwarding feature? And if so what is the cost? Thank you in advance.
Après plusieurs tentatives, voici ce qui a fontionné pour moi.A) Commencez avec un fureteur propreVidez la cache ou utilisez le mode de navigation privé de Chrome. B) Complétez les informations pour ouvrir votre compte Public Mobile (https://activer....
I've purchase the US Add-on talk/text/data before entering the US. When I arrived in the US I wasn't able to use the phone because I had no service. I spent money for service I never received. Needless to say how inconvenient it was not able to make ...
I have been with Public Mobile for a few months. Works perfectly most of the time. I notice recently incoming calls fail to come through intermittently, forwarded directly to voice mail. Nothing wrong with phone. Full signal all the time. Any idea wh...
I accidently used all of my data during an accidental hot spot issue(My fault obviously, nothing to do with public mobile) and now I'm looking at new plans and such to see what my best options are for getting back to having a phone with data, not rea...
I have a $45 plan that includes unlimited talk canada wide unlimited text canada wide and a good data plan something like 7+3 and recently a bonus +1 gig every month i log in add th $50 voucher to my account and log out , within minutes i get a no...
I’m having trouble connecting to my old Koodo number, please advise.
I bought 2 vouchers today a $40.00 one and a $10.00 one i added the $40.00 one fine then when i tried adding the $10.00 one it keeps telling me that it is invailed then ends the phone call need my phone to work!!!!!!!!!!!!!!!!!!!!
When signing up for service I noticed the payment options listed on Public Mobile's website were all the major credit cards (Visa MasterCard, Amex), payment vouchers, and Visa Debit cards. Just an FYI my MasterCard debit card was also accepted in my ...
What do you do when it is not allowing you to apply your payment vouchers
I wanted to change my plan before my new billing cycle. Earlier I had paid 80 dollars to my account, they said they would refund the 40. But my Plan never did update to the new one it was their fault. Now they asked me if I wanted to upgrade and I...
I activated my sim yesterday in store. Since then my new sim is not working. My old sim( from another operator) stopped working right away. My phone is samsung s7. It's compatible and unlocked. APN settings are correct. What can I do?
Im trying To call my fathers phone number but when I call it thinks hes a long distance contact, I put the number 1 infront of his phone number just to make sure it was because of that but still hasnt worked.
I purchased two add-on plan, but until right now I haven't recived it yet. How can i cancel my payment.
anybody else finding it more and more difficult to keep your service going> Kinda like a Public Mobile rabbit hole? Arrrgh!
Good morning it seems October is so far the worst month for me and other users in PMobile, now my Mom she cannot call with other phones but she can call me PM User so..... never ending story. The other issue is my rewards I have an amount of reward e...
Hi, I need to remove my credit card from account I have no access to anymore.Any suggestions? Thanks!
Hey guys,So I just signed up with Public Mobile the other day.When I go to the website to track my usage it shows that there have been about 6 calls a day, of about 6 seconds each, from my number to this number 306-580-4001. The phone itself doesn't ...
Comment faire pour changer le numéro de ma carte de crédit afin de s’enreg Au prélèvements automatiques
Just got a new unlimited Canada wide talk and text plan with data. Now I cant call my voicemail. Says I dont have a long distance add on on my plan
Does Public Mobile sell their own cellphones or is it BYOP? And can you use any cellphone?:smileyhappy
Greetings to all, I have been trying to pay for a renewal of my account with my credit card yet without available.My credit card company has told me more than once that there is no problem with my account. What ought I to do? Thank you.
Hi there, I added $ 8 dollar for US roaming but i did not work. It has 10 days expiry but I am not going to use it. I think they will charge me. How can I remove add on US roaming which i never use?thank you
Hello. My phone doesn't show up in the options to check compatibility. Anyone know if it'll work? Xiamoi mi a3 unlocked currently with Virgin.
Hi there, I had completed the Activiation Form to port my existing number from Petro to Public but I was asked to go to PublicMobile.ca and click "Contact Us" and complete the SIM & Activation online form. I am unable to see "Contact Us" on the web...
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