Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
how can I port in my old koodo number to my new PM
I currently have an iPhone 11 Pro. Considering switching to iPhone 12 Pro or Pro Max. Are these phones compatible with Public Mobile? Can I just pop my current SIM in the iPhone 12 Pro and it work?
Hi There. I've been a public mobile member for over a year, account in good standing and working as of last night. This morning, mobile network on my Moto g7 phone says 'SIM1". Upon further opening, says 'This SIM is disbled.' Tried reboot, downpower...
How do I report inappropriate content in my private messages? I have had two private messages with poor grammar in the last day for contests with a link to enter to win an iPhone 12.
Hi guys, I have a basic plan (the 15$ one). I was wondering if I send a text from Mexico, how does it work, will they take the extra charge directly on my credit card and does anyone have an idea how much it would cost me? Thanks
Hi,I have 2 connections and both being on $40 plan, I am being charged more than $40 each month on both. Both had auto-pay from day 1 ($2 reward)As off today,First number has $2 auto-pay, $1 referral and $1 loyalty reward = $4 in total (plan cost $40...
I am getting solicitation from members in my email offering iphone 12 ad a prize, etc. How do I stop members from emailing me with surveys id whatever?
OK I got the answer I needed..you all can quit posting thanks.
Someone just posted this (don't remember the person's username) When I hit reply I got red screen. To the person that posted that title in first screenshot. If you're reading this. Is today your renewal/ payment due date? If so, is your phone worki...
where do i get my pin number
As most know. Normally the badge earned shows the date next to it. My October badge has no date. Although it's likely due to the incorrect badge (Oracle 1%) which PM was informed on the congratulations thread. Curious if anyone else's badge for Oct...
I am using iPhone. When standby, it always shows 2 to 3 bars of signal, out of four. However when I am calling, it becomes full four bars.Has anyone here got the same problem?
im trying to enter my pin # for my minutes but its not taking the pin number
I just bought a PM sim, created an account, activated the sim, inserted the sim into my pre 2017 iPhone and restarted the phone. Then the phone pushed a message "SIM Not Supported". I assume the phone is locked so I contacted Rogers for a code but t...
Hello my name is lovepreet singh .My account ID xxxxxxxxxxxxxxxx . My account have been blocked because i forgot my ID password and i also forgot my security answer . Can you please help me to recover my account please.Thanks edited by computergee...
need to change number of my PM. But my area is Missisauga, ON. It is not showing in the lost of local calling area. Any suggestion ?
We had a sim card stolen right after we paid for a plan, how can we change the plan over to the new sim card without having to pay for another plan. We just need to activate this new sim card. Please advise me as how we can do this.
Hello,My cell phone Number: xxx-xxx-xxxx can't make any calls (It can not receive or dial out any calls). I am getting this error message "Not registered on Network" every time I attempt to make a call. When I dial the tel no from another phone, it g...
About 2 months ago I signed up both my wife and myself on the $40 plan.We have 4GB data and the 500MB bonus for auto pay.About a month before we signed up I thought I had noticed the $40 plan offered 4 GB + 500MB (auto pay bonus) + 500MB (sign up bon...
Hi, My account was deactivated, because I was late by 2 days to top it up with my vouchers. I have tried to put in 2 vouchers to re-activate, but it does not work. Please help. Luana
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