Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I recently opt out from public mobile and i was immediately charged $46 for auto deposit but i had already opt out of auto deposit before opting out from the network. Now, i am unable to talk to any of their customer care representative.
I want to activate the new SIM card and also want to port my old phone number to the new sim card. My question is during activation process it ask to choose new phone number, is it ok to choose a new phone number then later port my old phone number o...
This is weird. I got voicemail from someone threating me as my phone number was calling him. I phoned him back and left a message I wasn't calling him.In my PM account under my usage for today there is 3 calls outgoing only no incoming? How did he le...
Went to the local Wal Mart to purchase the SIM card.Their response was more than negative.Did more research on PM.Decided you were for me, so I ordered mine through you.Glad I did.
hi my account is on autopay so the money is on my credit card and i paid it this morning but it saying my plan expired please help
How do I add data only to my plan so that I can use data only in the Caribbean?
I got a text from PM saying I have 10 min left on my plan, but when I log in to my account it says I have used only 31 of my 100 minutes, which one do I trust?
Any chance PM gets this offer? Or are you guys just giving deals to new customers? 3x the data!!! @Catherine_T
I ran across this pm promotion last night and signed my email up for it. I recieved the confirmation email shortly afterwards. A pretty good deal on the $25 plan to have 2gb of data for the first six month's and if you can use the 750 long distance m...
Hi guys, I'm recently moved to Canada from the US and over there I used to use a plan which after my total data usage my internet speed was reduced to 256kps, it was enough to keep "online status" but not really useful for normal utilization. I wonde...
The phone reads as picking up the sim card, but there is no service. I just switched the sim from an iphone SE to this new phone. The phone seems to be unlocked, as we tried 4 sim cards and 2 different carriers worked. The ones that did not work were...
how long will the data reward stay on my account
I need to verify whether Public Mobile has actually received the SMS sent from an oversea bank as I was told they have sent the verification passcode to my phone. They provided records of the date and time for verification. However, I was able to rec...
Hi,I'd like to sign in to my account online but I forgot the password. Unfortunately, the email I used for the recovery does not exist anymore. Can you contact me to reset the password or recovery email address?Thanks,Ana
my wife received a text message saying she only has 10 minutes left in her plan. she has barely used her phone so why the text message. who do we talk to about this?
Ok, so I have gone into my account and changed my SIM card to the iPhone 5 PM SIM card and my change was accepted. But now neither phones have service. How long does it take for the new SIM card to activate?
My account was blocked by public mobile. How will I accessed it?
Will Public be offering the Canada US plan again? $60 for 8.5 GB at 3G speed + 2 GB of US Data + UL Canada/US Talk & Text
Before I go thru all the steps we're eliminating our landline and using an old iphone as a "house phone" thru publicmobile. Both myself and my husband have current, active public mobile accounts. When I do this, am I creating a "new account" or ??? T...
So frustrated!! Just bought the plan and it says my phone is locked. It was previously with Speakout and I have called Speakout and Bell and Rogers and no one can unlock it? Also, the phone number that was given to me isn't my number at all! It ...
I feel honoured by your responses. Who knew? Been "using" this part of the site for a couple of days now.I need to say that I am overjoyed by the tremendous responses I have and am receiving.In the end, it is about helping - my Bravos to you for mak...
I'd like to make Public Mobile show up as a recurring payment with my bank (required for a nice little bonus) Is this possible to set up with Public Mobile? I only see options for cards. I set it up with the corresponding card and it doesn't meet the...
Hello, after a lot of scrolling, I see my samsung s20 fe is not on the list of compatible phones. I purchased directly from Samsung Canada. Can someone please confirm this for me? Thank you!
Need punk lock code,locked myself out of my cell
Is public mobile planning on launching an app version in the future because I think it would be more convenient for the users and increase the engagement in the community. Just some feedback others probably thought of as well.
I contacted the mod team for my PIN number and they keep telling my pin was sent via sms but the messages just says my pin has been successfully reset without the actual PIN number being sent. Has anybody had this issue before?
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