I recently moved from Public Mobile to Freedom Mobile, and I am using the same number as I did when I was with Public Mobile (switched it over). I tried logging in to my Public Mobile account to cancel my service so I no longer get monthly charges but I can't log into my account anymore. It does not recognize my email address at all and I have never changed my password, I used the same information I always have used to log in. Has my account automatically been deactivated because I switched over using the same number? I don't want to see a charge made to my bank account from Public Mobile later this month despite not being able to log in and no longer using their services.
Thank you in advance.
