Email

[Melanie50]

Need to change email address 

[hTideGnow]

Hi @Melanie50 , sorry , only CS Agent can help to change email address used for My Account,  please open ticket  at

https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

1. start by typing : Contact CS Agent
2. then Click "Contact Us"
3. then Click "Other"
4. finally Click "Click here to submit a ticket"
   you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anonymous]

@Melanie50- If, on the other hand you want to change the email for you community account, then you can do that from the setting option (when you click on your avatar in the top right of this page).

[Timer]

@Melanie50 

contact support team by  CS_Agent to change email and set new password.

[MrSpock]

@Melanie50 to change your email for your self serve account contact a cs agent you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH