Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I currently have the $40 plan for 5 gigs at 3G. If I switch to $45 plan at 4G, will I lose my $12 referral discount that I have? Or will I have to pay the full $45? Thanks.
PM is on the Telus network, right? So it should have this widest-coverage-in-Canada thing.Arden,ON is about 50km west of Perth and about 2km south of hwy7. 4g works fine at the hwy7 exit near Arden, but it's a dead zone inside Arden. 0 bars, not even...
3 questions: 1) the $15 international add-on - is that monthly or one-time payment? 2) I can receive calls from any country, whether it is on the list or not, right? 3) is there a way to call country that is not on the list?Do 10-10- numbers work on ...
I consider myself a pretty patient man, but I have money waiting on this "proof" of account. This seems like a pretty common request and all it is aggregating data that you already have, so it should be automated by this point and take seconds to ...
I migrated from Rogers yesterday. Purchased a sim chip from Telus on Saturday. Public mobile chip is in my samsung phone. It is asking for a PUK code. I have been trying with Rogers for this. I sent in a couple of tickets to Public Mobile yesterday. ...
Hello, Any idea why some callers can leave a voice message but others cannot? The callers who cannot, my phone will rings continuously. I rebooted my phone, & it still doesn't solve the problem. My voicemail is empty too.
Hi, I'm having trouble signing in to the self-serve account, because of this my payment gets late everytime. I don't know what to do, I paid previously, it was so difficult and now again, I'm having difficulty to log in
Not a question; I don't know where else to make this suggestion to Public Mobile leaders. I'm currently porting from PM to Speakout, because for the next couple of years, I expect rare use of the phone.If PM had a similar deal as Speakout - $25 top u...
Hi everyone,I used all my data with about 3-4 days to go to plan renewal. Luckily, I have 2 GB Holiday bonus just in case for these situations. How do I renew my plan within the new self serve? I don't see a renew now button. Thanks!
When my plan reset I didn't use my data until 5 days later when I went to send 2 images. I instantly received a message saying I used 75% of my data. After the text message confirming my plan payment, I haven't received a notification saying I used 5...
Well Public Mobile Sim Cards wel come to Stores like WALMART President's Choice Stores Dollarama The Dollar Store Giant Tiger All the Convenience stores in Canada now that he have 4G it well nice to put them and easier to pick then not going to the A...
When I call the voicemail number it says "you have no messages". The notification is on 24/7 and my phone (samsung s22) notifies me whenever I got cell signal back (e.g. exiting a subway station). It is annoying. Any solution on disabling the notific...
I tried to change my password via email. No luck....how long do I have to wait to get into my account going to the USA need an addon I tried to change my password five times via email and text. No joy on any of them. Weird. How does one make a ticke...
I used to be able to email pictures no prob, but in the last few days it no longer works. I did setup a screen lock because google kept pestering me. Not sure if that has any relation to my issue now. In my data usage I have the data save turned off....
