Community

payment not working

says my account suspended since last night im trying to put my 50$ to renew my account balance .. but says my voucher is not working .. 1 got 3 one of 40$ one of 5$ and a other one of 5$ .. and says they are invalide 

new phone, service keeps turning on and off

I got a used iphone 7 from my daughter to replace the current one I was using that has a cracked screen. The SIM card and all data was switched over to the new phone, but ever since the service keeps tuning on and off. Any ideas of how to fix this???

Promotions for only new activations ? Not for old customers ?

Hi, I joined public mobile last month now I can see promotions on the website for new activations only but why there are no promotions for old customers ? I just activated 1 month prior and now I am only left with regular plans. There should be an op...

Having issue updating my email

how do i update my email, every time i try it's the email is linked but i can't acess the self serve

Signed up within dates for a free month of any plan

Hi! I signed up before august 31 to get a free month of any plan free, but received no confirmation or anything and then was charged for this month. 

SIM Issues

Hi! I bought my SIM card around 2 weeks ago and I have had no issues with it until now. On random, my iPhone will say "No SIM card Installed" when my SIM card is in the tray. I have to remove the tray and put it back in again for it to work.

Will my phone work with Public Mobile SIM?

I need to port on PM from Chatr... I checked, but my Samsung galaxy A10s is not part of the list of compatible mobiles mentioned on website. Can someone confirm if my Samsung galaxy A10s model number SM-A107M is compatible or not??

help important

just got a new sim with a new number but people keep calling me i dont know who they are or why they are calling 

Entered wrong mailing address

Hello, I just ordered a sim card and I just realized the mailing address I put down was not the right one.  Is there a way to change it?  It already shipped.  If I can't change it will I have another chance to ship it to the right address?  Thank you

No internet access

I loaded my phone with another $50 and now I have no internet access

not connecting to network

just switched to public mobile live on Canada/USA border and phone will only connect to USA not public mobile in Canada. Have tried turning off automatic connection, network and still thinks I am in USA.

Want to pay bill

Bill payment

Transfer

NO SIM

Okay - I signed my son up last night and spent 4 hours trying to figure his phone out, with Bell and Apple - there is nothing wrong with his iPhone - it works when I switch out my SIM and place in his phone.  It pulls my provider up w/o any issues - ...