Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was wondering about the special deal for new accounts. The deal expired at midnight on the 16th. Apparently new accounts have the first month free but I don't see anything in my account
Is $10 50/50 plan eligble for and both Loyalty and autopay rewards? Theoretically after 5 years could it be $3/month. $10-$5-$2=$3 I searched but saw conflicting info on this.
Hi every one, I feel like I was scammed by Public mobile salesman at Atwater Public mobile kiosk. I bought a sim card from the shop on 16 NOV 2019 as the promotion says $35 with 5GB data for the next 6 months. it means I have to pay $40.25 includin...
I am travelling to the US from BC and see I can buy a 10 day roaming package. We are gone for 14 days and am wondering if I can buy two, 10 day plans at once? I would like to take care of this before I leave so I don't have any problems on day 11. ...
Hello: I recently switched to Public Mobile as my carrier and my data is not working. I still have 1GB of data left and I have tried adjusting APN network settings, but this is still not working for me. I own a LG G4 phone. Can someone help me on th...
What type of rewards or credits can you earn for your account?How do you earn these?
Is there a limit to the number of call forwarding minutes in the plans? Is it using your incoming minutes or outgoing minutes?
Been a PM user for a few months now and currently on the $40 plan. Recently I have been given a 1 gig data promo and took advantage of the 1 gig data holiday giveaway (thanks PM). Really like the way this is phone company is set up.I have not come ...
I put in $30 on my account today. I got the message saying it went through and my account says I have took $0 due. But it took out only $20 from the $30 and none of the things included in my plan are working. Please help as I need to be able to call ...
Hello, if I were to port my existing number to Public Mobile from my previous carrier, but I still need to pay last months (and eventually this month's) bill since I'm still on their service, will this cause any issues? I'm aware the general approach...
I walked into Walmart in Calgary and wanted to buy a SIM card to take the flash sale offer. Well, they didn't want to sell it to me "We only sell with activation". I walked out and thought to myself "Walmart, you can shove the $20 referral commission...
While trying to set up a new account (with a new/just purchased SIM card) the activation process timed out (slow internet?). Anyway when I went to start over the next day it says the SIM card is invalid. I have sent several messages to the moderato...
HI I need help! I tried to acivate my SIM card- I got to the last page and entered in my visa info then got a page that said 'something went wrong, please try logging in again' I have tried to restart the activation- but now my sim card isn't workng....
Greetings, My wife and I each half the 500+500 plan and are very satisfied with the service. We are giving our daughter a new phone for the Christmas and she will require at least 10GB/month of data. Does PM offer any plans that would accomodate tha...
Hello All, I'm a newbie on PM as of this afternoon. After listing my porting information during my signup, I'm only able to call and text out. My incoming calls and texts aren't being received. My data is working as expected. I did configure the APN ...
Is the LG Q6 compatible with Public Mobile ?
hello, how many hours am i supposed to lose trying to fix my issue? @CS_Agent
Just set up my SIM card today and I was wondering if I get notifications when I pass 50% data ussage. My old provider did not do that and it was a real pain to deal with. I can't find a notification on the site to add this option.
This is not a question, but some information that someone may find useful. I successfully activated two SIM cards this weekend for two phones that are not on the compatible list. I expect that there are a number of missing phones, but anyway for the ...
my phone is on lock screen I need my PUK number to open phone
While i was on the phone i didn't get a prompt that another call was coming in, i just notice i had received a voicemail. So i am wondering why isn't PM not offering call waiting feature?
How to make international long distance calls from another phone without taking up minutes on Public phone plan?
By using PM many people are not able to make International Long Distance calls to many countries due to a very limited country coverage which includes, Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Po...
Hi I was wondering what could be the reward/discount amount of you could get by susbscribing to two plans.I want to switch my plan to public mobile and I want to set another plan for my brother new student to canada. Thanks
I switched to Public Mobile from another provider.I brought my number and made an activation (on black Friday in Koodo branch). One week after, before creating the account, I lost my phone with a sim card. Now I have a new phone and the new sim card,...
Dear, Community Members, Yesterday I spent $50.00 on PM vouchers at Canadian Tire to pay my account and NONE of the vouchers are valid. Each time I tried to enter the pin using my phone the message came back, "Voucher invaid." The store manager trie...
One of my referred friends left PM because of lacking international roaming.A small amount monthly based international roaming fee addon is acceptable, but if it is free like other provider will be greater.
Hello Public Mobile Community, I received the 5gb Black Friday promotion after signing up (on November 30th I believe), but would now like to change my phone plan (I remember one of the requirements for getting the promotion was that you couldn't cha...
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