I changed to a new plan that was supposed to start today. However, my
phone says that calls and texts aren't part of the plan. So I check my
account online and then see that my plan has apparently expired.
However, my credit card has been charged to ...
@CS_Agent When I woke up this morning, I lost all service
(text/data/etc.) on my phone. My autopay date was today, but I made sure
I could make the payment. My account shows that it has been properly
renewed, but still no service. I've tried rebootin...
Wonder, What would our Fav Mods be like when They have a Painted
Self-Portrait of themselves? This is what the Master of the Paintbrush
can do, would be lovely if @Jeremy_M, or @Shazia_K, or @Mary_M had their
Painted versions on display? This would m...
Got a new Visa Debit, so when auto pay did it's thing it didn't go
through. When I realized I called 611 and couldn't update my Card via
phone(which sucks if you sent near a computer). After getting home my
account still didn't let me update it so I ...
I recently ran out of my data for the month, and in extension my 3 month
$120 plan. I paid $10 plus tax for 200mb to hold me over until my plan
is renewed in 10 days. However, the top up was not selected onto my
current plan and the situation that I ...
I know this looks like a stupid question, but I can't seem to find the
actual answer. Are 3G plans actually using the 3G network, or are they
using LTE but throttled to 3G speeds? I know they're limited to 2.5Mbps,
but is that 2.5Mbps delivered via t...
Hi, I ported my landline phone number over yesterday afternoon, and was
able to call out from my cell within minutes. I cannot, however, receive
calls, and it appears the landline is still receiving said calls. It's
been more than 24 hours at this po...
I wanted to see if I pause my account in the middle of a 90 day cycle
where I have payed for the 90 days. Is there a way where I can pause the
plan entirely and not lose any minutes during it? As I am going
international for while and would like to m...
My life with PM since I've joined less than one and a half months ago.
The roller coaster ride by Michael77 - after almost 7 years with FM I
made a tough decision to switch from FM to PM - paid off my extremely
large FM tab - gave up a really good pl...
Here's a weird one for you all. New offer from Public Mobile to fill out
survey to win a prepaid credit cardI know most of you do not have legacy
plans and have not spoken to customer service but that means your odds
to win will be alot higher than a...
Hello, This morning I found that I never received a verification code
via text msg.Then I tried to test with my friends, he's also with PM. He
can send/receive msgs fine but I can only send msgs to him without being
able to receive all msgs he sent t...
I dont remember my Public Mobile password, but when I follow the "Forgot
Password" link it takes several hours to receive the email to actually
reset the password. Then when I click on the link the page says that it
Hey guys, I got the notice that my CC was expiring soon, so I went to
update it and entered in my new CC information, but the system came back
at me and said that my CC company could not process this request. So I
logged into my CC website and found ...
I exceeded my data about 4-5 days ago. I just topped off my account for
the next three months this morning. For some reason i'm still getting
forward to the 'zero-balance' page when I try to use the internet. I
tried restarting my phone, taking out t...
Hello friends, recently I discovered my add on for long distance has
been coming down faster than I thought it would be. I'm not sure but it
looks like some of my province to provice calls are being calculated per
minute...sample below. 14/08/2017 2:...
This happened a few weeks ago actually. Somehow I ended up using like
8gb of data in one day and I can't figure out why or how this happened.
I can't seem to find it in my Usage History either. Can one of the mods
look into this? I have less than 2gb...
ok, this is a weird question, and I'm not even sure if this is the right
sub-forum for it! So when we order a SIM card, there is a phone number
programmed into it, based on your location.I got my card last year, and
immediately changed the number by ...
Hello, I am on a 90 day plan. The plan was supposed to reset on the 11th
of August and I am leaving the country in September and no longer need
the 90 day plan. For this reason I switched to a 30 day plan on the 10th
of August and saved my profile. T...
Hey MY plan expired today and I am trying to switch to a new 30 day plan
I have unlimited canda calling, 2 GB at 3 g, and international text
Total is $52 - i loaded the 58.60 to my account However now it is saying
it cannt be processed at this time P...
Hi,I have not been using my Public Mobile account for the last 89 days,
but know that I can reactivate within 90 days. Now that I am trying to
reactivate my account, I am unable to login, as it seems my account has
been disabled. Can someone help me,...
Look at FIDO's retention plans for BYOP plans. Must be a customer for at
least 3- 6 months and different value retention plans
Hi Guys and Gals, Completely forget my login password and I think I
locked myself out. It's saying my service is cancelled but I think its
related to my Mastercard not going thru. Can anyone help? Thanls
I follow the directions to see data usage: - Log into selfserve- Plans
and addons- Data & Addon Usage Then only thing there is this message
"Your Add-on limit will show the total min./MB available on your account
at the time of your last Add-on purch...