02-28-2021 09:26 PM - edited 01-05-2022 05:27 PM
Hello, I signed up to PM in January during the boxing day promo. I do not see the extra data and have not received my month free. It has been over the 30 days. Who do I contact?
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02-28-2021 10:10 PM
They amended it when the Boxing Day promo 'migrated' to become the New Years promo - have no idea why, though?
New Year Savings: Get your second month FREE plus ... - Community (publicmobile.ca) which DID require on-line activation.
The Boxing Day promo allowed both: Boxing Week Savings: Get your second month FREE pl... - Community (publicmobile.ca)
02-28-2021 10:04 PM
@HALIMACS wrote:
@cavemantoronto wrote:
@MasonP wrote:Hello, I signed up to PM in January during the boxing day promo. I do not see the extra data and have not received my month free. It has been over the 30 days. Who do I contact?
Was activation done in store or at home? They advertised it for online activation after the promo was updated.
Promo confirmation screen said both online and in-store:
Yes but afterwards, they chagned it. We don't have the exact day that @MasonP activated.
02-28-2021 09:55 PM
@cavemantoronto wrote:
@MasonP wrote:Hello, I signed up to PM in January during the boxing day promo. I do not see the extra data and have not received my month free. It has been over the 30 days. Who do I contact?
Was activation done in store or at home? They advertised it for online activation after the promo was updated.
Promo confirmation screen said both online and in-store:
02-28-2021 09:47 PM
@MasonP wrote:Hello, I signed up to PM in January during the boxing day promo. I do not see the extra data and have not received my month free. It has been over the 30 days. Who do I contact?
Was activation done in store or at home? They advertised it for online activation after the promo was updated.
02-28-2021 09:35 PM
Just to confirm the promotion eligibility details, they are in the attached thread:
Boxing Week Savings: Get your second month FREE pl... - Community (publicmobile.ca)
02-28-2021 09:30 PM - edited 02-28-2021 09:38 PM
Hi @MasonP , contact Moderators, they are the customer service support at Public Mobile.
(EDIT: Please also see following post for Announcement thread regarding promo)
To contact a moderator, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.