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Order time

Mohsen1990
Great Neighbour / Super Voisin

I ordered a sim card online on Feb 23, why I didn’t receive it? it is urgent, and I need it as soon as possible.

5 REPLIES 5

XionBunny
Deputy Mayor / Adjoint au Maire

Like everyone else has said, don't count on speedy mail delivery especially now, since the postal service is majorly back logged due to the pandemic.

BKNS27
Mayor / Maire

@Mohsen1990 you can also go to The Mobile Shop at Superstore or Walmart. They will help you with your activation of the SIM.

Triguy
Mayor / Maire

It can take up to three weeks for delivery.

https://productioncommunity.publicmobile.ca/t5/Announcements/Courier-Delays/td-p/647439

 

If you need a sim asap then try purchasing one from a local retailer.

https://www.publicmobile.ca/en/on/store-locator

HALIMACS
Mayor / Maire

@Mohsen1990 

 

You could be lucky and it could arrive this week, or you may be waiting another week or two.

 

Since it's always a good idea to have a spare SIM card, check link for locations where you might be able to purchase one if you're able to:

 

https://www.publicmobile.ca/en/bc/store-locator

 

hairbag1
Mayor / Maire

@Mohsen1990 wrote:

I ordered a sim card online on Feb 23, why I didn’t receive it? it is urgent, and I need it as soon as possible.


You should count on a 2 or 3 week deleivery time. You can get a sm at your local Walmart or London Drugs out west.

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