locked out
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08-11-2022 06:18 PM
Forgot which email I used. Mixed up the passwords. Tried to reset them. Now I am totally locked out and going in circles
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08-11-2022 06:20 PM
did you try clearing your cache use a different browser in ingognito or private mode also try a different device to log in if that doesn't work
contact a cs agent they can fix your email issue
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
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08-11-2022 06:20 PM - edited 08-11-2022 06:21 PM
use browser from computer,and clear cache and cookies and use one page inPrivate mode,
Trouble logging in? then Reset Password
or contact support team by CS_Agent to change email and set new password.
