Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, i have searched but can’t find the answer to this question. In short, I really need wifi calling and can’t wait anymore for Public Mobile to implement it (if ever) so I’m going to have to to switch to Koodo. However, I have older Public Mobile...
Hello,I have purchased an iPhone 11. This is the order number: 303927.I was wondering if I will receive the SIM card. I have received the iPhone, but there was no SIM card in the box or inside the phone. Also, am I going to receive a $30 bill credit ...
Trying to transfer over from Telus, did everything and when it gets to the part where it transfers my number I get and error and have to make a ticket. It already charged my credit card aswell.
I tried transferring my Fido number to the public. Already activated Public SIM card, responded the transfer authorization text from FIDO. I received message from Public saying transfer of number couldn’t be completed and I will be contacted shortly...
Has anyone have issues when changing plans? I ask for my plan to switch on my Renew date which was today from the 25$ 3g plan to the 41.01$ 4g network plan...They took the amount out for the new plan but on my account it says I still have the old p...
how to use the one time ten dollar credit you get from revel code does it go to your bill automatic or do you have to click the button and pay manually
I keep having calls dropped and low signal in downtown Toronto mainly where I live but also everywhere else
Account is not changing in spite of paying -no data 6 weeks in @members
Recently lost my SIM card, so I ordered a new one. Just arrived today but when I tried editing my profile to put in my SIM number it refuses too. I did try to update my SIM card too but that was a failed attempt as well . Am I doing it wrong or did l...
SpoilerMy phone "seems to work just fine. I live in an area where I almost dead zone, so it's not unusual to not to be able to phone out and my text works fine. However when I go to town where my phone should be just fine, I'm still not able to use...
hi since couple of months all my initial calls going to directly voice mail i tried all option still it doesn't work. i did not port my number or changed any plan
Why hasn't support chat messaged me back? I've sent countless tickets last two days.
I stopped paying my plan for 3 months (because I was out of the country). Wanted to reactivate my plan but I couldn't log in for some reason (Public Mobile wouldn't let me log in). So now I have a public mobile sim card that isn't working/getting ser...
Hello , I might didn't apply my friend refer code successfully. can some one check it for me , I just active it today to get the 25 dollar rewards. Thanks
I just transferred from FIDO yesterday . I can call out. But can not receive call. I did not get SMS to confirm the transfer. The problem is my old account is already inactive because the plan expired. Please help to fix my probldm.
hello!i just recently switched over to public and this is my very first time having data on my plan. i was wondering if i should turn, "cellular data", off, or keep it on? i've never had data on my plan before, so i never had to worry about being c...
I cannot send photos on my Iphone when using Messenger. Why not? Someone said it is one of the limitations of a Public Mobile account. True? Thanks for any help.
I have been missing very important messages sometimes. I am on 3 g and don't know if that is the issue since I never used to have this problem I have been with public for 2 Years. Any ideas.
Hello , I just referred a freind today Sept 2 for the 25 dollar promotion , however seems I didn't have any referred a freind added on my account yet. isn't should show up immediately right at the account active? if yes, meaning when I active the new...
Hi, I recently switched from Rogers to Public Mobile and cannot access my voicemail. I contacted Rogers, and they said Public Mobile would have to port the number over. How do I do this?
I haven't been able to receive sms messages from Europe since July, even though my package has unlimited international texting. I had been receiving international texts for a few years before this and haven't had any issues. I'm not sure what the iss...
Help! My new actived number currently only can call out. Issues are1. Cannot receive call. 2. Cannot send sms out.3. Cannot receive sms
Hi everyone. I ran out of data on my plan, and so purchased a 200mb data add on. However my data hasn't kicked in (it's been two days since I purchased the add on). 1. The add on is active on my account 2. I've restarted the phone3. I don't have a ...
Someone callEd me today and asked me to stop calling him, however, I never called him, and I am the only one who can access my phone, it’s always with me and no one else ever uses it. What should I do?
When I asked to for login info, I enter the correct info, however, a verification code is sent. When I enter the verification code, it takes me right back to the login screen, rather than my account. Please advise.
I made a payment to my account today yet my plan didn't
Hi all I am sure this will sound stupid but this is my first time taking a trip since I have been with PM,so my question is, when we land in Toronto airport from Newfoundland do I need some extra package to use my phone or will the package I have at ...
How do I set up, activate SIM card and transfer land line using prepaid pin and not a credit card?
| User | Bravos Count |
|---|---|
| 276 | |
| 222 | |
| 211 | |
| 175 | |
| 115 | |
| 95 | |
| 80 | |
| 44 |
