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Resolved! I like to cancel a pre-owned phone online they never given a confirmation number for shipping but pu

Resolved! Sending and receiving text messages

I have a Ulefone note11p and can not send or receive text messages to contacts on the public mobile carrier however I can send and receive text messages from contacts with Bell carrier with no problems. Any solutions?

Resolved! all of sudden plan expired

All of the sudden my auto pay says my plan is expired and is suspended.  Can't get through to help.  Any Ideas. 

Resolved! Re: How can I reset my account password?

Please reset my account password

Resolved! Access to my account

Hi there, Hoping you can help.  I have 3 accounts with Public Mobile and the corresponding emails for each are no longer valid.  I need to access the accounts so I may update my auto-pay information as my existing credit card information has expired....

Resolved! Re: Transferring or Changing your Phone Number

Hello Public Team, I too would like to post my number to another provider. I realize you need an active account. My account xxxxxxxxxxxx expired 2-days ago and I would like to port my number to Bell. Is there away to do this without extra payment. Ad...

Resolved! Ported my number out, cant access account to remove autopay

I ported my number out of Public Mobile. I can no longer log in to remove my autopay. does this also automatically get removed along with my credit card information?

Resolved! $5 bill credit/month for 6 months, for a total of $30

Received an SMS with the subject offer ( $5 bill credit/month for 6 months, for a total of $30 )- however when I log into my account there is no mention of this promo but just "Your friend will also receive a one-time BONUS $10 credit!"I have deleted...

Resolved! Doro 7050 will no register

Attempting to use a refurb Doro 7050 with an existing and working account on PM.  Phone is branded "Consumer Cellular" and is unlocked.  https://www.consumercellular.com/Assets/documents/Manuals/Doro%207050%20Manual.pdfSupports: 4G LTE FDD: 2 (1900),...

Resolved! Detailed Billing, I need to email the bill to my boss.

How do I get a detailed billing email?

Resolved! Unable to Activate/ Request Human!

Cannot Activate cause of Error 821, Cleared cache and used another browser instance still same problem. Then tried to send in a Ticket and got Error 404. Request HUMAN PLEASE!!Starting to Feel Grinched... 

Resolved! How to make sure autopay is canceled? I lost all access to PM after porting number.

I just ported my number to a new provider today. I wasn't aware that it would immediately cut all access to my PM account and I didn't get to cancel my auto payments. I tried calling the numbers but no access at all. How I can make sure that I am not...

Resolved! Refund phone

Need to refund sertified phone

Resolved! Refer a friend Rewards

This month just about a week ago I referred two friend to PM and offered my promo code to both of them and they entered my code during activation  and i got credited for one right away but the other one has yet to show up there names and numbers can ...

Resolved! 30 dollar referal bonus

I refered a new subscriber and have not seen the 6x5 dollar bonus added also I have not received the SMS for the more is merrier rewards. THanks CS _agent gave me this ref #40562175

Resolved! Can't call out or receive calls

Call drops right away when I try calling out and when calling my phone it goes right to voicemail. I think I have had this problem right after my phone was reset. Is this a problem with the SIM card?

Resolved! 500 intl LD for local calls ?

I just ran out of my regular minutes.  But I got a holiday "gift" of 500 intl long-distance minutes... so can I use those for my regular local calls ??

Resolved! private messages

how to disable the annoying, useless private messages feature and its prompts to my email, would be appreciated.        0

Resolved! Data says all used but when I check on my account it hasn't been used

I keep getting text messages that I've used 75%, 95%, 100%, etc. of my data but I actually haven't used anywhere near my total amount.  I've logged in to my account and checked.  I've used less than a quarter of my data but it keeps shutting off beca...

Resolved! Public Mobile Using Different company names to charge my credit card

I have set up auto-pay to pay my monthly Public Mobile charges with credit card so it can be a recurrent charge for my credit card company in order for me to earn higher rewards with my credit card company but Public Mobile is using different company...

Resolved! New Phone Delivery.

Not sure this is the right sub for this ..... Ordered a new phone from Public last week.  Shipped via UPS (Canada Post ??) Checked shipping status - UPS website shows two attempted deliveries - yesterday and the day before.  There were no attempted d...