Community

Getting a better plan

Hello, when I signed up for Public Mobile, I got in on some promo (which lasted for 6mo). My bill was about $32. All I had was that promo, and $2 off for PAP.  The promo has expired a few months ago, I'm now paying about $54/mo for 8gb at 2G speeds. ...

Replacing charging port board on phone causes sim card to be disabled/not recognised

My charging port on my Moto G7 Play is on its way out so I ordered a new board from Aliexpress (only place to find it without paying crazy shipping costs to Canada). My old board works fine but the pins are messed up so it could fail to charge basica...

Can't receive call or text but can call out

Change may mobile no.

Hi  good day!!!  I like to ask, how can I change my  new mobile no . to retained my previous number. Hoping for your response..thank you

Re: Beginner’s Guide to the Community

Hi I pay for my plane40 dollar in store it’s not working this is my number xxxxxxxxxxxxx Edit by Dunkman: removed personal information

Voucher not working

Bought a voucher at gas station. my 2 month already expired and i wanted to buy a voucher to avoid all of this but it doesnt work at all, not even on 611. Please help ?

$5 more for national calling plan?

Was told by the sales who signed up me today. Public Mobile will change calling area from national to Provisional only next week.  For $25, you need pay $5 extra in order to call Quebec (from Ontario) , or vice versa. Will this affect old customer (s...

My Account useless

Every time I try to log in, it just hangs.  The website continues to load, then dies. Really frustrating.  It became so frustrating, I gave up my request to port my old number and will use the new number I received from another provider. So, not goin...

sim card

Hey I put my sim card in my phone after activation but it's not working,there's just a arrow flashing saying insert sim

Do Phone Plans Ever Change?

NOTE: This is a question for people who have been with Public Mobile for a while!I have only been with Public Mobile since November of 2020. So I do not have much experiences with them yet, BUT most of them have been good so far. Other then the Winni...

Recharge done

Hi there have recharged my sim but unable to connect due to network issues 

Phone number transfer

I have just transferred from Telus to Public Mobile and requested a porting of my Telus phone number to Public Mobile. When will this happen?

Spotty Reception

Had some problems with my previous phone but they were manageable. They're much worse on my new phone, though. (Pocophone X3) Texts will take 1-3 hours to go through, calls get dropped all the time or can't connect. Data speeds are quite slow. Wonder...