I am nearly going crazy trurying to port a phone number for my Mom. I've gone through the process several times and have been unsuccessful. I called Shaw to see if they have had a prot request and they have not. I have tried to submit a ticket about a dozen times and have been in tech hell for hours. I need to talk to a technician!!!
Solved! Go to Solution.
There is No point starting new thread with your posts.
PM staff/technicians DO NOT read nor participate in this forum.
There are certain steps to follow when porting; WHAT did you do so far?
To contact CSA-agent, there are 2 methods:
If ticketing does not work very first time, contact agent directly.
You are trying to port the Shaw number in thru the self serve account? Clear your browser and use secret/incognito mode. Then check the authorized to port box enter the following info:
Keep the Shaw SIM card in the phone to reply YES to the PAT within 90 minutes of receiving it.
To contact customer support : Submit a support ticket via SIMon the chat bot Click here
Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.