No Service

[Krista_Odegaard]

Does Public Mobile make posts when their service is down? I'm in Ontario with no service, my brother lives in the same city and he has service on his Public Mobile account. Any suggestions?

[JL9]

Glad to hear, the bad storm had passed through most of Ontario, so at least that won't affect it anymore and the towers seem to be intact lol

[Meow]

Thank you for your feedback! It is always helpful to know when issues are resolved (or not, so new tricks have to be suggested and applied 😀).

[Krista_Odegaard]

Yah! That worked! I restarted my phone and service is intact. Thank you so much! I rely on call-ins for work so my connection is critical 🙏🏼🥂

[computergeek541]

Occassionally, Public Mobile does make an announcement if there is a widespread issue.  This could either be a localized network issue or an issue with your account. Sometimes, all it takes is to restart your device, and other times, service starts working again on its own.

[Meow · Accepted solution]

No, PM does not report service outages.

You can check it here:

https://www.telus.com/en/nt/outages?linktype=ge-footer

but I think if it is too short or minor, you will not see it here.

Try rebooting your phone or/and resetting network.