Community

Resolved! UK Long distance minutes available but calls wont go through

edit by mimmo removed image showing addon and minutes available but also showed personal phone  number

Resolved! Public mobile terrible service

I have asked to leave and get my number ported and public mobile has not sent me the text that Shaw has sent to me. I requested Shaw do it twice but they Public mobile has not ported my number over. They won’t let me leave!

Resolved! New SIM activation issue, new number is already in use by someone

I just activated my SIM with a new number, I can call from my phone but when someone call on my number it connects to someone else who said she has this number for long.

Resolved! How to Reach a Modulator

I'm trying to reach someone to report spammers, and I don't know whom to address my message to.

Resolved! Prices for plans compared to other providers

Hello, Can Public mobile give me the same plan as another provider who has a better plan than the one I have now ? I don't want to change providers, but their plan is more worth it  

Resolved! reporting and deleting private messages.

how do you report and delete private messages?there are no buttons for any of this, even after searching the community where the answers have these options.

Resolved! Unlock iphone 12 mini

Unlock iphone 12 mini instruction? 

Resolved! Re: Cancelling account

Would you please deactivate my account? I stop using public mobile almost 9months.and my account still gets charged.

Resolved! Wost Service Ever - Cancel your account before you end up like me

We lost the account info for Self Service- and lost the phone.  Now 4 months later we are still getting billed and we can't stop it - no human to contact and nobody in this community is active unless they are trying to get you into a contest or somet...

Resolved! I'm having problems with my iphone 8 refurbished which I got 3 mths ago

If I bring the phone to close to ear when in use I get a loud noise.  When I call somewhere or someone there is always a delay in connection and most recently the ringer isn't working at all.  Ringer sometimes works and sometimes doesn't.  Not to men...

Resolved! how do i get my 4 digit sim pin to unlock my sim

Resolved! Unable to make a call but have minutes available

I have used 16 of my 100 talking minutes but I can't make calls. It just tells me that I have used all my minutes but when I check my account I have lots of talking minutes left. What do I need to do to fix this issue?

Resolved! Community account password no longer works

When I logged into the community using my account information which was saved in my web Browser it did not work. when I tried to recover my account by creating a new password it asks for my farthers birthday. This is not a value you enter when creati...

Resolved! Can receive sms but not send (only to one contact)

I seem to be having a problem sending sms messages to a friend I am in BC and she's in Ontario. I don't get an error message. And I don't have this problem sending and receiving texts from any other people. She doesn't have my number blocked because ...