My monthly contract renewed on Sept 10th and today (Sept 18th) I received a SMS stating that I'd used 75% of my monthly allowance. I hardly ever use mobile data - apart from Google maps location sharing. I cannot understand what can be using SO much data. This is the 3rd or 4th month in succession that this has happened yet never happened before.
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Google maps location sharing will eat up data. If you’re on the $15 plan with only 250 mb of data it will eat it up fast. But you would hardly notice the data usage if your on a higher 20 gb or higher plan.
@Jim57 since it is Android, you can easily trace your usage of this cycle and confirm how much data you used and which app used the data
Go to Mobile data Usage page, change the "Start billing cycle on" date to match the first day of your current PM's cycle date (remember PM is on 30 days cycle, so, the cycle date changes). After the change, you can confirm how much data you used and the app used most the data:
You can keep using this tracking tool, but as said above, PM is on a 30 days cycle, so you will have to keep changing the "Start billing cycle on" date for the tracking tool to be useful
Did the 75% come from 611? Can you give us an image of your overview page? Click on all the little spinner refresh icons lower down to make sure you're seeing updated info. It could be that you've come to 75% of your total data.
Adding - or if you know your 4 digit account pin then you can dial 611 and 3 and that pin and you can get the total amount of data you have left. See if that makes sense with the 75%.
The PM data tracker is usually accurate.
Which plan are you subscribed to? $15 for 250 mB or $25 plan for 1 GB? These plan data allotment can be used up fairly quickly. You will need to check your data usage history. Check your phone to see which apps have used the most data recently.