Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I currently use a ZTE MF288 router with a sim card from Bell to provide my home internet in a rural setting. Does anyone have experience with using a PM sim in this router. My router is unlocked and I would like to move to PM but concerned that PM m...
I recently subscribed to public mobile and i choose to pick up my sim card from one of the stores suggested by the public mobile website but when i went to the store i was told that there is no such service between the store in the public mobile. how...
I joined yesterday using an e-Sim. Ported my number - Created an account - It appears in my profile that I have connected. I am getting the message saying "Looks like you entered an incorrect ESN/MEID". Someone from the team will get in touch... ...
I am not receiving text messages on my new account.
Why can't we switch out of these outdated plans to the newly offered plans ??????No common sense here !!
Hey, I switched my plan from my freedom to PM a couple of months a ago because of the 50gb Canada/US data promo and I just logged into my PM app and it's showing Canada only? Anyone else having the same issue? It would suck it they pull something lik...
I just saw this posted online. Has this been made official by PM? We haven't received any information from PM.All these changes in a short period of time is not good.Public Mobile Axes 3G Plans, Just Like Lucky Mobile https://www.iphoneincanada.ca/20...
i'm encountering the same issue - I have my Public Moble SIM with me and the new Freedom Mobile sim I want to port out to. I am not receiving the port out SMS on my Public Mobile, and Freedom Mobile is encountering an error when porting. How can this...
HelloThis morning hubby opened an account to switch from Koodo to PM.Everything is paid.The app is on his phone to complete activation.But, after signing in, the widget spins forever and nothing loads.Is it a trafic problem or else ?It's a bit frustr...
HiI had a 250G of bonus data, this month I changed my monthly plan now it is not showing anymore.Please helpThanksSunil xxxxxx416-xxx-xxxx
I purchased add on but still I can't call outside of Canada
My phone number port was interrupted/incomplete and my previous account is closed. How do I link my phone number with my account?
Hi, I have been having such a difficult time navigating how to make a payment online. Can anyone please assist me and show or tell me how? Thank you so much!
My ported number is not working..eversafe on my profile has the old number and the number I want ported is still working on my other phone with Fonus
I have attempted to subscribe at least 20 times, but continually receive a message that my payment cannot be processed. I've tried two different cards (both are current and legitimate). I've tried subscribing on-line and via the app, using an an...
For some reason, I am not getting messages from CRA service (with PIN codes). I tried to switch on/off data and wifi service, but with no effect. Any solution? Phone: Galaxy Note 10+. PS. My husband is getting messages on his iPhone 13 without any pr...
I've always found PM to have a very reliable service, but I'm diappointed with the change in rewards and have started looking at other providers. Would it be possible to switch to the $21/month 4G plan that is currently being promoted? It's not liste...
Title says it all. If everyone on old legacy rewards does an immediate plan change before May 1st. Will PM honor their old rewards?
I have money in my account but for some reasons by subscription ended and when I try to pay it doesn’t work it’s says “can not process at this this time” what does it mean!!!
Hello,I have $8 reward, and it's deducted from my payment, every month, this month they did not decuted from my monthly bill, I do not know why.
I haven't been able to receive pictures or videos or even send them for awhile now can anyone assist me
Current Plan: 15GB @ 4G / 30 Day / Unlimited Canada Talk / Unlimited International Text ($40)I have 6 GB of Bonus (no expiry) Data - and 240 GB of Data to expire in 100 daysAlso 1500 Minutes of International LD Bonus Minutes (no expiry)Pretty sure ...
How is this error corrected?I have calling time left I have data available.Does not connect to the Public network???
Look up USER - BlackSky - That is me.When I logged in - It asked me for an Nickname - I type that in - Says "Already in Use"Yes - By me !How do I log into it ?? It goes back 6 or 7 years...
Ok, so, I have tested the calling and that works. I have tested the texting and that works. The phone is currently on WIFI as my CELLULAR DATA is NOT working. HELP!
How can I get notified next time PM has the canada-us talk and data plan promotion available to existing customers?
Was browsing through PM’s plans and saw they got rid of 3G plans. Also looks like the cheapest plan got an upgrade. Data add ons with 4G speed and unlimited calling. Pretty good considering the big 3 still offer unlimited calling for $30+
A couple of days ago I was in Phoenix, and both voice and data were working just fine, including texts. Now in Sedona, and data & texts are still fine, but I cannot make a voice call. Every time I try the call starts then immediately hangs up.I've tr...
Has anyone done this recently? I'm wondering if I can port out and back in same day, or next day to take advantage of new customer offers.
For proof of address, I really need my phone bill to be mailed physically.Is this possible? It's very important.Please and thank you.
