Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,Being of a modest nature, @Luddite didn't want to have a fuss made over today, his birthday. I'm therefore taking the liberty to do so.HAPPY BIRTHDAY @Luddite!@Luddite will be here later on, after taking Geritol. Please wish him a happy birthda...
I just read that telus is raising rates by $5 for certain plans. Since public mobile is owned by Telus, does this mean that the price increase will trickle down to PM subscribers?
Hey all, I'm checking to see if anyone else is facing the same problem as me. For the last several days - maybe a week or so, I've been unable to post a picture as part of a post (whether in a new thread or a reply). When I click the "Photos" button ...
Has day 10 winner been posted of #14DaysOfGiveaways
I tried to place a call to 844 number from 514 area.I received the message that I don't hava an active long distance addon. I should not reqire one. Could you help me understand why this is happening?
Hello Everyone, I am hoping to get some help with my account. I recently received my sim card, activated it yesterday after i have chosen a plan (canada wide talk, canada wide text and 1GB of data). i haven't really tested the data until today when i...
I've come to know that if there is ever a place to find quality support about Public Mobile or about any phone, then the community is the best place to come. My question this evening consits of the U.S. Moto G 3rd Gen. I guess you could call me...
Hello, For the past four days, I have not been able to place or receive phone calls on my Public Mobile phone. I am signed up for the "Pick and Pay" service, a 90 day pass. According to the self serve, it will expire Feb 3, 2016. This plan includes:-...
This is a major issue, I am not able to make phone calls, and they don't even show as attempted on the usage history tab in "My Account" PS: I am on the Unlimited Provincial Talk Plan, and was stupid enough to pre-pay for 3 months... and I already ta...
Hello,I know that @Luddite shares the same opinion as I as to the possibility that Twitter may increase the current 140-character limit of a Tweet to 10,000.We so much look forward to read the equivalent of a 10-page term paper on weighty matters suc...
keep getting a message on my phone telling me to sign into network and just started to get this message as soon as I turned off the location gps and the reason I turned it off as the gps it was making my phone get hot and was draining the battery re...
Does unused data get carried over and added to the balance of to next month. If not, it would be nice to carry it over becuase sometimes in a month you hardly use the data that is there in the plan, but in another month there may be a huge requiremen...
Hi All, Just a suggestion (and this may not be the correct area for this post, so I apologize) but I'd recommend setting up the "Get Help" email/contact form to use https instead of http. The reason I'm suggesting that is when I had problems porting...
Moto E $80 and Alcatel Pixi 3 $60. I'm not an Android fan but these seem to be good prices.
HelloI paid my account balance twice on Christmas day but still no service. When you go into payment history on my account it shows that I made 2 payments equalling a ,$100. Why isn't my service up and running yet???
Anyone wants to refer me? I am new customer and want to get a reward. If anyone wants to get a reward for refering me please let me know the phone number to pun on registration form.We will both benefit from that.Thank you
Hello,The best part of the season is remembering those who make the holidays meaningful.My wish is that all the love and happiness that this season can bring will follow you throughout the coming new year.Season's Greetings!
Hi there, I'm having trouble changing my payment method from a Visa card to a Mastercard. After entering all the information, it reports: Unable to Process TransactionSorry, your credit card transaction was denied by your card issuer, so this purchas...
I have 90 days provincial wide talk plan in alberta. I will move to BC next week.What can I do?
Hey PM community, Does anybody know if Public Mobile provides the service where your phone number is linked to an email address? Here is an example of what I mean:Bell/President's Choice/Solo: your 10-digit phone number@txt.bell.ca (7801234567@txt.be...
I just ported my number from Telus using the self help menu at Public Mobile, took ~30 seconds and it works fine. Im wondering now do I have to call Telus and cancel my account, or is that automatically done since my number is now with Public Mobile....
In the past week or so I've noticed that the community forum seems to handle cookies a bit differently than before. Rather than staying signed in, I am having to sign in every time I open the website - especially on my phone (using Firefox), but even...
My video for day 5 is still pending review. How can we make sure our entry was considered? I respected all the rules. Thank you!
So I won a ten dollar best buy e gift card back on day 9 I believe they said that they would email me in 48 hrs I have yet to get this email. What's up public mobile ?
Breaking news: Shaw announced that they're planning on acquiring Wind Mobile.Shocking. What will be new landscape in telecommunications world in Canada?Let's debate
Hey guys,First post! Just wanted to share my experience setting up with Public Mobile. The experience was flawless! I own a Nexus 6P (purchased directly from Google) and was on WIND Mobile. I had a great plan but the speed and reliability of the WIND...
Why has one of my videos been disqualified and my other has said pending for 2 days? What didn't you give a reason for not approving? Thanks.
So, I've recently moved to PM from Bell after 6 years, and I have to say, the porting process was completely seamless (apart from Bell calling me within seconds to beg me to stay). Now, contrast this to my experience trying to move my father from Koo...
Comment if you want public mobile to come out with an app!!! Easier way to make payments and access your account;etc...
While searching the forums (and Google) trying to fix a minor problem with the touchscreen on my Nexus 4, I came across a video showing how to enable LTE on the device. Since this is a 3G-only phone (which I've had for almost 3 years now), I laughed ...
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