@Scullder wrote:
Hi there! I am a newbie as well....and also has been over 3 hours for me. But I see there's no worries!! Just a little more time! They shouldn't give that 2 hour time frame though. This is my ONLY phone so was a tad freaked out til I saw this post. Love seeing the instant responses! Puts me at ease a lot more. Thanks guys!! Looking forward to jumping in soon!
It's actually not unique to PM, it's that way for any port.
Mobile to Mobile are usually faster, sometimes 30 minutes sometimes 12 hours, but not usually more than a day.
Landline usually takes 2-3 Business Days (so it's safer to say up to a week).
VOIP or other such services not described above usually also take a week.
The following is based on what the Escort Driver told me while we worked at Operation Red Nose so take it as just that, second hand information given to me by the owner of a Rogers authorized dealer. The reason why ports can take a while is mostly due to the previous carrier having to verify your account is in good standing then releasing their hold on the number and closing your old account. Mobile to Mobile is pretty much automated and is done in batches every hour but also has the lowest processing priority in their queue (new activations have highest priority so if there are a ton of activations to process the system processes those first, then the terminations/outbound ports.).That landlines typically have a manually processed step (to give them a chance to try to win you back) before they are cleared, and I have no idea why VOIP takes that long as he doesn't deal with those.
