Ordered 10 days ago for $34/20G but never received a sim card. It may take another week or so. Now how do I change the plan to today's black Friday Plan. Can I order another subscription and get refund for the order I made 10 days ago?
I have had similar experience but all have been solved. As previous posts, after you purchase a sim card from local store or Amazon. Private message to CS_agent, they will help you activate by asking your account info and your sim card number. They w...
PM has to spend so much work force on this. It could easily point new customers to get a sim card from local Telus stores or order from Amazon. Then there will be no questions, no fixes , and no complains. Customers can get into the system earlier, ...
I figured as @LitlLdy posted. For login, you have to go to Mange EverSafe ID to update emails, phone numbers. Just changing in profile seems not enough.
Send private message to CS_agent. They will help you out. I have had such experience. They are very helpful.I don't really understand why the sim card slow mailing is still promoted as two-day delivery to home. It is misleading and causing CS_agent a...
